Företag – Driftinformation

Ticket number: CS7613312
Location: Idre
Description: Multiple customer affecting fault
Fault type: Faulty network element

Occurred: Mon, 10 Aug 2026 06:30:42 CEST
Estimated Time of Repair: To be announced

Status: Field technician en route
Next update: Mon, 10 Aug 2026 12:00:00 CEST

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7605974
Location: Alsterbro
Description: Multiple customer affecting fault
Fault type: Faulty network element

Occurred: Wed, 05 Aug 2026 15:14:42 CEST
Service(s) restored: Wed, 05 Aug 2026 17:06:49 CEST

History:
Wed, 05 Aug 2026 17:05:44 CEST – Incident resolved. Cause: Software issue with the Globalconnect equipment. Fix: Equipment was rebooted and configuration was updated to restore the impacted customers. If any customer is still experiencing issues they are recommended to restart their own equipment before reaching out for further assistance.
Wed, 05 Aug 2026 16:37:44 CEST – Most services have now restored, final checks and fault correction is currently ongoing.
Wed, 05 Aug 2026 15:17:08 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7611495
Location: Arvidsjaur
Description: Multiple customer affecting fault
Fault type: Fiber break

Occurred: Sat, 08 Aug 2026 01:12:06 CEST
Service(s) restored: Sun, 09 Aug 2026 15:39:39 CEST

History:
Sun, 09 Aug 2026 15:38:51 CEST – Incident resolved. Cause: Fiber break. Fix: Identified fiber break was repaired.
Sun, 09 Aug 2026 12:36:33 CEST – As the network fault is more extensive than initially estimated, the repair time may be longer than normal.
Sun, 09 Aug 2026 04:49:34 CEST – A disturbance has been detected in our sub-provider’s network. The estimated time of repair is today at 12:00.
Sat, 08 Aug 2026 19:55:06 CEST – Repair work is ongoing.
Sat, 08 Aug 2026 16:04:59 CEST – A disturbance detected in our subprovider’s network. Troubleshooting is ongoing with subprovider. The subprovider has measured the signals and identified a potential cable break. They are en route to locate the break.
Sat, 08 Aug 2026 12:22:42 CEST – Troubleshooting is still ongoing with subprovider.
Sat, 08 Aug 2026 09:03:17 CEST – A disturbance detected in our subprovider’s network. Troubleshooting is ongoing with subprovider.
Sat, 08 Aug 2026 01:43:56 CEST – A disturbance detected in our subprovider’s network. Troubleshooting is ongoing with subprovider.
Sat, 08 Aug 2026 01:14:58 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7603959
Location: Avesta
Description: Multiple customer affecting fault
Fault type: Power work

Occurred: Wed, 05 Aug 2026 09:22:26 CEST
Service(s) restored: Wed, 05 Aug 2026 10:31:13 CEST

History:
Wed, 05 Aug 2026 10:30:54 CEST – Incident resolved. Cause: Local power outage. Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Wed, 05 Aug 2026 09:31:35 CEST – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7601201
Location: Central – VPN
Description: Multiple customer affecting fault
Fault type: Software upgrade

Occurred: Tue, 04 Aug 2026 06:53:24 CEST
Service(s) restored: Tue, 04 Aug 2026 14:06:52 CEST

History:
Tue, 04 Aug 2026 13:59:49 CEST – Incident resolved. Cause: The incident was caused by an expired certificate on the service gateway platform. This affected the certificate validation used by the affected services, which resulted in customers experiencing issues with their VPN connectivity. Fix: The expired certificate was renewed and implemented on the affected service gateway platform. The new certificate was then applied to the relevant customer VPN profiles. Further verification showed that an additional related certificate also needed to be updated, and this was changed to use the renewed certificate as well. After these certificate updates were completed, the affected services started working again and connectivity was restored. We are also investigating why the certificate expiry was not detected before it impacted services, so we can improve monitoring and prevent similar incidents in the future.
Tue, 04 Aug 2026 10:49:06 CEST – The VPN certificate issue has been resolved centrally; however, some local clients are currently unable to retrieve the updated certificate and remain impacted. Our teams and engaged vendors are investigating why affected clients cannot reach the new certificate and are working to restore service for all customers. At this stage we cannot confirm an estimated restoration time; we will provide a further update as soon as more information is available. We are working to restore service as quickly as possible.
Tue, 04 Aug 2026 09:23:30 CEST – We are experiencing a disturbance affecting VPN services. The issue was detected at 06:30 and troubleshooting has been ongoing, current indications suggest the issue may be related to a certificate. Our teams are working to restore service as quickly as possible and have engaged relevant vendors. At this stage we cannot confirm an estimated restoration time; we will provide a further update as soon as more information becomes available.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7611639
Location: Eskilstuna
Description: Multiple customer affecting fault
Fault type: Fiber break

Occurred: Sat, 08 Aug 2026 09:08:35 CEST
Service(s) restored: Sun, 09 Aug 2026 08:38:24 CEST

History:
Sat, 08 Aug 2026 17:09:54 CEST – Incident resolved. Cause: Fiber break. Fix: Fiber break located and spliced.
Sat, 08 Aug 2026 15:38:07 CEST – Fault correction is on hold until Monday due to lack of access to the location.
Sat, 08 Aug 2026 13:09:56 CEST – A technician has been ordered.
Sat, 08 Aug 2026 09:09:44 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7607256
Location: Eskilstuna
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Thu, 06 Aug 2026 09:07:17 CEST
Service(s) restored: Thu, 06 Aug 2026 10:04:26 CEST

History:
Thu, 06 Aug 2026 10:03:49 CEST – Incident resolved. Cause: power issue Fix: Services were restored without action.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7597936
Location: Gävle
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Sun, 02 Aug 2026 02:44:00 CEST
Service(s) restored: Mon, 03 Aug 2026 11:49:57 CEST

History:
Mon, 03 Aug 2026 11:49:34 CEST – Incident resolved. Cause: Local power outage suspected. Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Mon, 03 Aug 2026 08:29:57 CEST – Power issue found. Property owner is working on restoring power.
Sun, 02 Aug 2026 02:46:41 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7603663
Location: Kalix
Description: Multiple customer affecting fault
Fault type: Fiber break

Occurred: Wed, 05 Aug 2026 08:08:11 CEST
Service(s) restored: Wed, 05 Aug 2026 17:28:59 CEST

History:
Wed, 05 Aug 2026 17:28:45 CEST – Incident resolved. Cause: Cable cut. Fix: Cable was repaired.
Wed, 05 Aug 2026 12:43:27 CEST – As the network fault is more extensive than initially estimated, the repair time may be longer than normal.
Wed, 05 Aug 2026 08:11:19 CEST – A disturbance detected in our subprovider’s network. Troubleshooting is ongoing with subprovider.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7609513
Location: Knivsta
Description: Multiple customer affecting fault
Fault type: Fiber break

Occurred: Fri, 07 Aug 2026 09:15:03 CEST
Service(s) restored: Fri, 07 Aug 2026 10:58:48 CEST

History:
Fri, 07 Aug 2026 10:57:27 CEST – Incident resolved. Cause: Fiber break. Fix: Fiber break located and spliced.
Fri, 07 Aug 2026 09:42:15 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7606103
Location: Knivsta
Description: Multiple customer affecting fault
Fault type: Fiber break

Occurred: Wed, 05 Aug 2026 16:15:48 CEST
Service(s) restored: Fri, 07 Aug 2026 13:03:38 CEST

History:
Fri, 07 Aug 2026 13:02:39 CEST – Incident resolved. Cause: Fiber break. Fix: Fiber break located and spliced.
Thu, 06 Aug 2026 16:07:55 CEST – Fault correction is on hold until tomorrow due to lack of access to the location.
Thu, 06 Aug 2026 15:09:17 CEST – Technician on-site. Troubleshooting in progress
Thu, 06 Aug 2026 10:05:12 CEST – Technician en route.
Wed, 05 Aug 2026 22:54:42 CEST – A technician has been ordered.
Wed, 05 Aug 2026 16:20:31 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7597560
Location: Limhamn
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Sat, 01 Aug 2026 05:48:49 CEST
Service(s) restored: Sat, 01 Aug 2026 11:24:41 CEST

History:
Sat, 01 Aug 2026 11:24:21 CEST – Incident resolved. Cause: Local power outage suspected. Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Sat, 01 Aug 2026 05:51:36 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7609102
Location: Luleå
Description: Multiple customer affecting fault
Fault type: Faulty network element

Occurred: Thu, 06 Aug 2026 22:28:17 CEST
Service(s) restored: Fri, 07 Aug 2026 14:04:44 CEST

History:
Fri, 07 Aug 2026 14:04:08 CEST – Incident resolved. Cause: Faulty network element. Fix: Network services were restored after a reseat of the faulty network element.
Fri, 07 Aug 2026 01:22:04 CEST – A technician has been ordered.
Thu, 06 Aug 2026 22:40:36 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7609255
Location: Märsta
Description: Multiple customer affecting fault
Fault type: Cable work

Occurred: Fri, 07 Aug 2026 07:07:33 CEST
Service(s) restored: Sat, 08 Aug 2026 19:09:59 CEST

History:
Sat, 08 Aug 2026 19:09:30 CEST – Incident resolved. Cause: Failed planned work. Fix: Overdue planned worked completed.
Sat, 08 Aug 2026 00:54:04 CEST – Most network services have been restored. Troubleshooting for the remaining affected services will continue on Monday.
Fri, 07 Aug 2026 07:15:24 CEST – The cable work that started tonight is still in progress, and technicians are working to bring services back as soon as possible.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7611964
Location: Norrland
Description: Multiple customer affecting fault
Fault type: Fiber break

Occurred: Sat, 08 Aug 2026 18:53:03 CEST
Service(s) restored: Sun, 09 Aug 2026 15:37:39 CEST

History:
Sun, 09 Aug 2026 15:36:46 CEST – Incident resolved. Cause: Fiber break. Fix: Identified fiber break was repaired.
Sun, 09 Aug 2026 14:36:32 CEST – A disturbance detected in our subprovider’s network. Troubleshooting is ongoing with subprovider Technician on-site. Fault correction in progress
Sun, 09 Aug 2026 11:34:19 CEST – A disturbance detected in our subprovider’s network. Troubleshooting is ongoing with subprovider.
Sun, 09 Aug 2026 04:50:35 CEST – A disturbance detected in our subprovider’s network. Troubleshooting is ongoing with subprovider.
Sat, 08 Aug 2026 21:34:37 CEST – A disturbance detected in our subprovider’s network.
Sat, 08 Aug 2026 19:07:23 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7605002
Location: Nortrtälje
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Wed, 05 Aug 2026 13:35:21 CEST
Service(s) restored: Wed, 05 Aug 2026 14:20:34 CEST

History:
Wed, 05 Aug 2026 14:19:56 CEST – Incident resolved. Cause: power issue Fix: Services were restored without action.
Wed, 05 Aug 2026 13:38:36 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7602327
Location: Ockelbo
Description: Multiple customer affecting fault
Fault type: Fiber break

Occurred: Tue, 04 Aug 2026 14:30:55 CEST
Service(s) restored: Wed, 05 Aug 2026 17:23:57 CEST

History:
Wed, 05 Aug 2026 17:23:03 CEST – Incident resolved. Cause: Fiber break inside subprovider’s network. Fix: Our subprovider located and repaired the damaged fiber.
Wed, 05 Aug 2026 14:03:53 CEST – The subcontractor has now installed new fiber and placed the cable pits. It is expected to be completed during the afternoon.
Wed, 05 Aug 2026 11:06:35 CEST – subcontractor has started the repair work
Tue, 04 Aug 2026 19:32:37 CEST – Subprovider has located the fault, and will repair it starting tomorrow morning.
Tue, 04 Aug 2026 14:45:05 CEST – A disturbance detected in our subprovider’s network. Troubleshooting is ongoing with subprovider.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7600256
Location: Region Mid
Description: Multiple customer affecting fault
Fault type: Faulty network element

Occurred: Mon, 03 Aug 2026 14:48:26 CEST
Service(s) restored: Tue, 04 Aug 2026 06:00:03 CEST

History:
Mon, 03 Aug 2026 16:00:43 CEST – Incident resolved. Cause: Faulty network equipment. Fix: A reboot of the network equipment solved the issue. Monitoring ongoing untill tomorrow to ensure stable connection.
Mon, 03 Aug 2026 15:01:37 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7613256
Location: Rimbo
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Mon, 10 Aug 2026 05:01:13 CEST
Service(s) restored: Mon, 10 Aug 2026 08:38:39 CEST

History:
Mon, 10 Aug 2026 08:36:39 CEST – Incident resolved. Cause: Local power outage. Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Mon, 10 Aug 2026 05:54:27 CEST – A technician has been ordered.
Mon, 10 Aug 2026 05:03:26 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7601810
Location: Sigtuna
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Tue, 04 Aug 2026 11:00:10 CEST
Service(s) restored: Tue, 04 Aug 2026 11:06:11 CEST

History:
Tue, 04 Aug 2026 11:05:44 CEST – Incident resolved. Cause: power issue Fix: Services were restored without action.
Tue, 04 Aug 2026 11:04:59 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7602628
Location: Sparreholm
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Tue, 04 Aug 2026 16:03:24 CEST
Service(s) restored: Tue, 04 Aug 2026 19:17:16 CEST

History:
Tue, 04 Aug 2026 19:17:07 CEST – Incident resolved. Cause: Local power outage. Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Tue, 04 Aug 2026 16:04:47 CEST – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7597294
Location: Stockholm
Description: Multiple customer affecting fault
Fault type: Faulty HW card

Occurred: Fri, 31 Jul 2026 21:42:27 CEST
Service(s) restored: Wed, 05 Aug 2026 22:05:10 CEST

History:
Wed, 05 Aug 2026 22:04:48 CEST – Incident resolved. Cause: Hardware failure. Fix: Hardware was replaced.
Wed, 05 Aug 2026 21:41:16 CEST – Technician has begun work to replace defect hardware.
Wed, 05 Aug 2026 21:02:51 CEST – Field technician was delayed due to access limitations. This has now been resolved and they are on their way to location to perform the swap, expected to arrive within the hour.
Wed, 05 Aug 2026 18:26:02 CEST – Replacement equipment and parts have arrived.
Wed, 05 Aug 2026 13:14:36 CEST – Awaiting delivery of replacement equipment and parts.
Wed, 05 Aug 2026 11:25:06 CEST – Replacement parts have been ordered and are expected to arrive on-site by 2026-08-05 16:30
Wed, 05 Aug 2026 10:58:09 CEST – Due to fault with device we are doing preventative replacement causing short down time. This could not be done as an emergency change as issue requires very urgent action
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7602288
Location: Strömsholm
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Tue, 04 Aug 2026 14:18:19 CEST
Service(s) restored: Tue, 04 Aug 2026 16:23:25 CEST

History:
Tue, 04 Aug 2026 16:23:18 CEST – Incident resolved. Cause: Local power outage. Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Tue, 04 Aug 2026 14:21:45 CEST – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. ETR is set to 17.00 tonight.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7610250
Location: Sweden
Description: Multiple customer affecting fault
Fault type: Faulty network element

Occurred: Fri, 07 Aug 2026 11:56:35 CEST
Service(s) restored: Fri, 07 Aug 2026 20:48:11 CEST

History:
Fri, 07 Aug 2026 20:46:05 CEST – Incident resolved. Cause: Subprovider experienced a fault in their network. Fix: Subprovider identified the most likely cause and diverted traffic away from the impacted route and traffic is no longer degraded.
Fri, 07 Aug 2026 20:05:10 CEST – Troubleshooting is ongoing with subprovider.
Fri, 07 Aug 2026 16:29:14 CEST – Subprovider has a large disturbance in their network. This is our subproviders highest priority and they’re troubleshooting the issue.
Fri, 07 Aug 2026 14:44:09 CEST – We currently have a degraded service on some 4G circuits. Troubleshooting in progress with our subprovider.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7607782
Location: Torsåker
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Thu, 06 Aug 2026 12:03:35 CEST
Service(s) restored: Thu, 06 Aug 2026 12:46:16 CEST

History:
Thu, 06 Aug 2026 12:45:49 CEST – Incident resolved. Cause: Local power outage. Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Thu, 06 Aug 2026 12:11:43 CEST – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
Thu, 06 Aug 2026 12:05:55 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7602445
Location: Uppsala
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Tue, 04 Aug 2026 15:01:19 CEST
Service(s) restored: Tue, 04 Aug 2026 17:07:25 CEST

History:
Tue, 04 Aug 2026 17:07:18 CEST – Incident resolved. Cause: Local power outage. Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Tue, 04 Aug 2026 15:07:58 CEST – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7607822
Location: Vansbro
Description: Multiple customer affecting fault
Fault type: Fiber break

Occurred: Thu, 06 Aug 2026 12:13:56 CEST
Service(s) restored: Fri, 07 Aug 2026 23:17:49 CEST

History:
Fri, 07 Aug 2026 23:17:00 CEST – Incident resolved. Cause: Fiber break in our subprovider’s network. Fix: Fiber break located and spliced.
Fri, 07 Aug 2026 18:36:37 CEST – Field technician on-site. Fault correction in progress
Fri, 07 Aug 2026 16:31:11 CEST – Troubleshooting is ongoing with subprovider.
Fri, 07 Aug 2026 09:26:17 CEST – A disturbance detected in our subprovider’s network. Troubleshooting is ongoing with subprovider.
Thu, 06 Aug 2026 18:21:38 CEST – A technician has been ordered and will perform further troubleshooting on location.
Thu, 06 Aug 2026 12:15:37 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7609113
Location: Venjan
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Thu, 06 Aug 2026 22:32:19 CEST
Service(s) restored: Fri, 07 Aug 2026 02:05:38 CEST

History:
Fri, 07 Aug 2026 02:04:56 CEST – Incident resolved. Cause: Local power outage. Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Thu, 06 Aug 2026 22:36:26 CEST – Ongoing power work in the area is affecting GlobalConnect equipment and is expected to be completed by 02:00.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7591364
Location: Ystad
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Fri, 31 Jul 2026 05:21:44 CEST
Service(s) restored: Fri, 31 Jul 2026 08:15:33 CEST

History:
Fri, 31 Jul 2026 08:15:00 CEST – Incident resolved. Cause: Local power outage. Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Fri, 31 Jul 2026 05:23:34 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7603924
Location: gävle
Description: Multiple customer affecting fault
Fault type: Power work

Occurred: Wed, 05 Aug 2026 09:16:50 CEST
Service(s) restored: Wed, 05 Aug 2026 10:59:11 CEST

History:
Wed, 05 Aug 2026 11:00:01 CEST – Incident resolved. Cause: Local power outage. Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7599762
Location: Åkersberga
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Mon, 03 Aug 2026 12:00:12 CEST
Service(s) restored: Mon, 03 Aug 2026 14:05:52 CEST

History:
Mon, 03 Aug 2026 14:05:04 CEST – Incident resolved. Cause: Local power outage suspected. Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Mon, 03 Aug 2026 12:07:00 CEST – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
The history log is machine translated.