Företag – Driftinformation

Ticket number: CS7423092
Location: Hallstavik
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Sat, 30 May 2026 08:10:42 CEST
Estimated Time of Repair: To be announced

Status: Field technician ordered
Next update: Sat, 30 May 2026 13:00:00 CEST

Ticket number: CS7422715
Location: Stockholm
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Fri, 29 May 2026 22:41:53 CEST
Estimated Time of Repair: To be announced

Status: Troubleshooting ongoing
Next update: Mon, 01 Jun 2026 12:00:00 CEST

Ticket number: CS7423040
Location: Upplands Väsby
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Sat, 30 May 2026 05:15:37 CEST
Estimated Time of Repair: To be announced

Status: Troubleshooting ongoing
Next update: Sat, 30 May 2026 12:00:00 CEST

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7418043
Location: Alvhem
Description: Multiple customer affecting fault
Fault type: Fiber break

Occurred: Thu, 28 May 2026 14:05:06 CEST
Service(s) restored: Fri, 29 May 2026 08:56:49 CEST

History:
Fri, 29 May 2026 08:55:57 CEST – Incident resolved. Cause: Fiber break. Fix: Fiber break located and spliced.
Fri, 29 May 2026 07:14:21 CEST – Technician on-site. Fault correction in progress
Thu, 28 May 2026 18:43:33 CEST – The technician has measured the signals and identified a potential cable break. They are en route to locate the break.
Thu, 28 May 2026 14:37:04 CEST – A technician dispatched to continue troubleshooting.
Thu, 28 May 2026 14:20:00 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7396056
Location: BOLLNÄS
Description: Multiple customer affecting fault
Fault type: Fiber break

Occurred: Thu, 21 May 2026 08:11:15 CEST
Service(s) restored: Thu, 21 May 2026 18:28:15 CEST

History:
Thu, 21 May 2026 18:27:43 CEST – Incident resolved. Cause: Fiber break. Fix: Sub provider has repaired their cable.
Thu, 21 May 2026 14:59:39 CEST – Technician on-site. Fault correction in progress.
Thu, 21 May 2026 10:24:51 CEST – The subprovider’s technician has measured the signals and identified a potential cable break. Subprovider does not have an ETR as of now, troubleshooting continues.
Thu, 21 May 2026 08:29:26 CEST – A disturbance detected in our subprovider’s network. Troubleshooting is ongoing with subprovider.
Thu, 21 May 2026 08:21:26 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7392446
Location: Borås
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Wed, 20 May 2026 05:51:41 CEST
Service(s) restored: Wed, 20 May 2026 14:54:10 CEST

History:
Wed, 20 May 2026 14:53:40 CEST – Incident resolved. Cause: Hardware fault Fix: Hardware parts replaced.
Wed, 20 May 2026 10:22:03 CEST – We have detected a hardware fault. We are currently awaiting the delivery of replacement parts.
Wed, 20 May 2026 06:44:30 CEST – Technician en route.
Wed, 20 May 2026 05:59:34 CEST – A technician has been ordered.
Wed, 20 May 2026 05:54:26 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7414652
Location: Bro
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Wed, 27 May 2026 20:50:29 CEST
Service(s) restored: Thu, 28 May 2026 01:28:31 CEST

History:
Thu, 28 May 2026 01:28:15 CEST – Incident resolved. Cause: Local power outage suspected. Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Wed, 27 May 2026 20:57:58 CEST – There are recurring power outages in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7404394
Location: Eskilstuna
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Mon, 25 May 2026 11:13:06 CEST
Service(s) restored: Mon, 25 May 2026 12:38:35 CEST

History:
Mon, 25 May 2026 12:37:56 CEST – Incident resolved. Cause: Local power outage. Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Mon, 25 May 2026 11:28:30 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7402938
Location: Falun
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Sun, 24 May 2026 05:54:04 CEST
Service(s) restored: Mon, 25 May 2026 09:25:26 CEST

History:
Mon, 25 May 2026 09:25:09 CEST – Incident resolved. Cause: Local power outage. Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Sun, 24 May 2026 10:20:16 CEST – Troubleshooting in progress.
Sun, 24 May 2026 05:55:52 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7401203
Location: Fegen
Description: Multiple customer affecting fault
Fault type: Fiber break

Occurred: Fri, 22 May 2026 15:42:50 CEST
Service(s) restored: Sun, 24 May 2026 11:06:59 CEST

History:
Sun, 24 May 2026 11:00:17 CEST – Incident resolved. Cause: Fiber break. Fix: Identified fiber break was repaired.
Sun, 24 May 2026 07:10:50 CEST – Technician on-site. An excavator is on their way to the location.
Sat, 23 May 2026 15:54:16 CEST – Technician confirms cable cut and excavation work is required. An excavator has been booked for the location.
Sat, 23 May 2026 12:28:40 CEST – Field engineer is en route.
Fri, 22 May 2026 17:17:30 CEST – A technician has been ordered.
Fri, 22 May 2026 15:47:28 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7421287
Location: Fjärås
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Fri, 29 May 2026 10:30:54 CEST
Service(s) restored: Fri, 29 May 2026 11:25:17 CEST

History:
Fri, 29 May 2026 11:23:16 CEST – Incident resolved. Cause: Local power outage suspected. Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Fri, 29 May 2026 10:38:04 CEST – There is an ongoing power work in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7404264
Location: Frösön
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Mon, 25 May 2026 10:27:55 CEST
Service(s) restored: Mon, 25 May 2026 12:55:45 CEST

History:
Mon, 25 May 2026 12:55:15 CEST – Incident resolved. Cause: Local power outage. Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Mon, 25 May 2026 10:48:03 CEST – There is an ongoing power work in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7395292
Location: Frösön
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Wed, 20 May 2026 21:31:52 CEST
Service(s) restored: Mon, 25 May 2026 13:09:32 CEST

History:
Mon, 25 May 2026 13:09:04 CEST – Incident resolved. Cause: Local power fault. Fix: The power fault is resolved, and the network services are available again. All systems are working as normal.
Fri, 22 May 2026 15:45:05 CEST – Our technician identified an ongoing power fault in the facility, affecting the equipment placed there. Facility owner has been informed of the issue and we are currently awaiting their action to resolve the power fault so that service can be restored.
Thu, 21 May 2026 10:52:44 CEST – A technician has been ordered.
Wed, 20 May 2026 21:34:03 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7392475
Location: Gällivare
Description: Multiple customer affecting fault
Fault type: Maintenance

Occurred: Wed, 20 May 2026 06:11:02 CEST
Service(s) restored: Wed, 20 May 2026 06:46:02 CEST

History:
Wed, 20 May 2026 06:43:39 CEST – Incident resolved. Cause: The planned work could not be completed on time due to unforseen complications. Local power outage. Fix: Overdue planned worked completed.
Wed, 20 May 2026 06:14:14 CEST – A disturbance detected in our subprovider’s network. Troubleshooting is ongoing with subprovider.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7397907
Location: Gävle/Hofors
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Thu, 21 May 2026 13:28:06 CEST
Service(s) restored: Thu, 21 May 2026 17:30:26 CEST

History:
Thu, 21 May 2026 17:28:58 CEST – Incident resolved. Cause: Fault within Globalconnect equipment. Fix: BGP route closed.
Thu, 21 May 2026 13:30:49 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7416198
Location: Hedemora
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Thu, 28 May 2026 08:24:27 CEST
Service(s) restored: Fri, 29 May 2026 21:27:54 CEST

History:
Fri, 29 May 2026 21:26:56 CEST – Incident resolved. Cause: A brief interruption in the network services. Fix: Network services were restored.
Fri, 29 May 2026 20:02:36 CEST – Troubleshooting is ongoing with subprovider.
Fri, 29 May 2026 16:37:36 CEST – Troubleshooting is ongoing with subprovider.
Fri, 29 May 2026 13:51:30 CEST – Subprovider confirms that they are working on getting the services up as soon as possible. No ETR has been provided.
Fri, 29 May 2026 12:06:16 CEST – We are actively working on getting a status update from our subprovider.
Fri, 29 May 2026 10:20:16 CEST – The issue have been escalated to our subprovider. We are actively working on getting the services up.
Fri, 29 May 2026 08:27:34 CEST – Troubleshooting is ongoing with subprovider.
Thu, 28 May 2026 20:33:22 CEST – The estimated time of repair is pushed back because the fault was more substantial than initial estimates.
Thu, 28 May 2026 19:24:30 CEST – Troubleshooting is ongoing with subprovider.
Thu, 28 May 2026 14:34:45 CEST – The fault has been located to be, from what we believe, on our subproviders side. Troubleshooting is ongoing with them.
Thu, 28 May 2026 12:01:36 CEST – Technician on-site. Troubleshooting in progress
Thu, 28 May 2026 08:30:46 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7414724
Location: Idre
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Wed, 27 May 2026 22:34:58 CEST
Service(s) restored: Thu, 28 May 2026 05:18:00 CEST

History:
Thu, 28 May 2026 05:16:55 CEST – Incident resolved. Cause: Local power outage suspected. Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Wed, 27 May 2026 23:53:52 CEST – A field technician has been ordered.
Wed, 27 May 2026 22:59:35 CEST – A technician has been ordered.
Wed, 27 May 2026 22:38:11 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7411888
Location: Ingarö
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Tue, 26 May 2026 19:02:14 CEST
Service(s) restored: Tue, 26 May 2026 19:31:13 CEST

History:
Tue, 26 May 2026 19:30:46 CEST – Incident resolved. Cause: Local power outage. Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Tue, 26 May 2026 19:04:34 CEST – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
Tue, 26 May 2026 19:03:12 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7395572
Location: Kiruna
Description: Multiple customer affecting fault
Fault type: Fiber break

Occurred: Thu, 21 May 2026 01:47:32 CEST
Service(s) restored: Fri, 22 May 2026 01:23:19 CEST

History:
Fri, 22 May 2026 01:22:16 CEST – Incident resolved. Cause: Fiber break. Fix: Fiber break located and spliced.
Thu, 21 May 2026 21:55:31 CEST – Sub provider technician has arrived at the fault area and will start to investigate.
Thu, 21 May 2026 18:40:48 CEST – Troubleshooting is ongoing with subprovider.
Thu, 21 May 2026 10:34:44 CEST – The subprovider has identified the fault as excavation damage near the railway. Due to the location and the additional safety and access requirements involved with working near the railway, the repair is expected to take longer than initially anticipated.
Thu, 21 May 2026 09:32:50 CEST – A disturbance detected in our subprovider’s network. Troubleshooting is ongoing with subprovider.
Thu, 21 May 2026 05:41:00 CEST – Troubleshooting is ongoing with subprovider.
Thu, 21 May 2026 03:35:59 CEST – A disturbance detected in our subprovider’s network. Troubleshooting is ongoing with subprovider.
Thu, 21 May 2026 01:54:50 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7411836
Location: Knutby
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Tue, 26 May 2026 18:26:08 CEST
Service(s) restored: Tue, 26 May 2026 21:49:58 CEST

History:
Tue, 26 May 2026 21:49:20 CEST – Incident resolved. Cause: Local power outage suspected. Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Tue, 26 May 2026 18:28:30 CEST – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
Tue, 26 May 2026 18:27:18 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7403504
Location: Kungsbacka
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Sun, 24 May 2026 17:37:00 CEST
Service(s) restored: Mon, 25 May 2026 00:31:11 CEST

History:
Mon, 25 May 2026 00:30:59 CEST – Incident resolved. Cause: Local power outage suspected. Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Sun, 24 May 2026 17:39:06 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7404447
Location: Långasjö
Description: Multiple customer affecting fault
Fault type: Fiber break

Occurred: Mon, 25 May 2026 11:33:45 CEST
Service(s) restored: Mon, 25 May 2026 19:13:37 CEST

History:
Mon, 25 May 2026 19:13:12 CEST – Incident resolved. Cause: Fiber break. Fix: Identified fiber break was repaired.
Mon, 25 May 2026 16:04:40 CEST – A fiber break has been detected in our subprovider’s network. They’re working on on resotring the issue ASAP but currently there’s no ETR known. More information can be found on their website – https://www.emmabodaenergi.se/kundservice/driftstorningar.html. Updates will follow here as soon as we know more.
Mon, 25 May 2026 15:55:06 CEST – A technician has been ordered.
Mon, 25 May 2026 11:47:40 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7414692
Location: Mariehamn, Åland
Description: Multiple customer affecting fault
Fault type: Fiber work

Occurred: Wed, 27 May 2026 21:37:40 CEST
Service(s) restored: Thu, 28 May 2026 03:09:52 CEST

History:
Thu, 28 May 2026 03:08:36 CEST – Incident resolved. Cause: A brief interruption in the network services. Fix: Planned worked completed.
Wed, 27 May 2026 21:42:58 CEST – Fault correction in progress.
Wed, 27 May 2026 21:40:30 CEST – We currently have a network outage detected in our subprovider’s network. Troubleshooting is ongoing with subprovider.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7403896
Location: Märsta
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Mon, 25 May 2026 08:08:31 CEST
Service(s) restored: Wed, 27 May 2026 13:54:08 CEST

History:
Wed, 27 May 2026 10:32:49 CEST – Incident resolved. Cause: Fiber break. Fix: Identified fiber break was repaired.
Wed, 27 May 2026 10:11:02 CEST – Technician on-site. Troubleshooting in progress
Tue, 26 May 2026 15:33:44 CEST – Fault correction is on hold until tomorrow due to lack of access to the location.
Tue, 26 May 2026 13:06:14 CEST – A technician dispatched
Mon, 25 May 2026 21:12:38 CEST – A technician has been ordered.
Mon, 25 May 2026 13:22:12 CEST – A technician has been ordered.
Mon, 25 May 2026 08:13:50 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7413442
Location: Norrköping
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Wed, 27 May 2026 12:55:40 CEST
Service(s) restored: Thu, 28 May 2026 08:18:33 CEST

History:
Thu, 28 May 2026 08:18:01 CEST – Incident resolved. Cause: Local power outage suspected. Fix: Network services were restored without action.
Wed, 27 May 2026 17:13:16 CEST – A technician has been ordered.
Wed, 27 May 2026 13:04:04 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7412138
Location: Norrtälje
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Tue, 26 May 2026 22:11:33 CEST
Service(s) restored: Thu, 28 May 2026 14:30:47 CEST

History:
Thu, 28 May 2026 14:30:29 CEST – Incident resolved. Cause: Local power outage. Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Thu, 28 May 2026 08:09:34 CEST – We currently have a network outage. Troubleshooting in progress.
Wed, 27 May 2026 08:49:17 CEST – Incident resolved. Cause: tripped fuse Fix: Reset the fuse.
Wed, 27 May 2026 06:24:04 CEST – A technician has been ordered.
Tue, 26 May 2026 22:16:40 CEST – We currently have a network outage. Troubleshooting in progress.
Tue, 26 May 2026 22:16:10 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7413920
Location: Nämdö, Stavsudda
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Wed, 27 May 2026 14:39:05 CEST
Service(s) restored: Wed, 27 May 2026 14:55:24 CEST

History:
Wed, 27 May 2026 14:52:09 CEST – Incident resolved. Cause: Local power outage. Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Wed, 27 May 2026 14:41:45 CEST – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7401669
Location: Region syd
Description: Multiple customer affecting fault
Fault type: Faulty network element

Occurred: Sat, 23 May 2026 03:26:41 CEST
Service(s) restored: Sat, 23 May 2026 19:12:52 CEST

History:
Sat, 23 May 2026 18:45:07 CEST – Incident resolved. Cause: Hardware fault believed to be caused by a power surge. After initial fault was restored, the steep increase in traffic resulted in a memory constraint due to the limitations of the equipment. Fix: Replacement equipment was ordered and the faulty parts were replaced. The memory constraint then had a temporary fix applied, meaning services are once again restored but until a permanent fix is in place there is reduced redundancy.
Sat, 23 May 2026 17:03:07 CEST – After replacement the device was brought online and services were restored. However, post‑deployment testing uncovered issues. Engineers are conducting root‑cause analysis and applying remediation steps, which may result in further service interruptions while fixes are applied.
Sat, 23 May 2026 15:07:09 CEST – The replacement hardware has arrived on site and our technician is currently replacing the faulty device. After installation, the device will be configured to match your existing setup and tested to ensure all services are working correctly.
Sat, 23 May 2026 13:03:19 CEST – The full chassi replacement shipment is expected to arrive at approximately 14:00 CEST, and the field engineer is on standby for installation. The alternate hardware card option faced access challenges and did not provide any time gain, so we are proceeding with the full chassis replacement.
Sat, 23 May 2026 10:44:17 CEST – A replacement hardware card has been dispatched and is expected to arrive on site at approximately 12:00 CEST. In addition, a full hardware chassis has also been dispatched, and we are currently awaiting the estimated arrival time. Once the replacement card arrives, the technician will perform a hardware card swap in an attempt to restore service. If the issue persists after the swap, we will proceed with the full chassis replacement, which has already been arranged.
Sat, 23 May 2026 07:48:47 CEST – Replacement parts have been ordered.
Sat, 23 May 2026 05:56:36 CEST – A technician is currently on site and troubleshooting is in progress. Initial findings indicate that faulty hardware may be the cause of the issue. We will provide further updates as more information becomes available.
Sat, 23 May 2026 04:00:33 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7414326
Location: Rimbo
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Wed, 27 May 2026 17:29:56 CEST
Service(s) restored: Thu, 28 May 2026 10:19:13 CEST

History:
Thu, 28 May 2026 10:18:06 CEST – Incident resolved. Cause: A brief interruption in the network services. Fix: Identified fault on power supply which caused network services issue. All systems are working as normal.
Wed, 27 May 2026 19:47:40 CEST – A technician dispatched to continue troubleshooting.
Wed, 27 May 2026 17:32:01 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7397147
Location: Sjuntorp/Upphärad
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Thu, 21 May 2026 10:52:50 CEST
Service(s) restored: Thu, 21 May 2026 11:16:34 CEST

History:
Thu, 21 May 2026 11:15:46 CEST – Incident resolved. Cause: Local power outage suspected. Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Thu, 21 May 2026 10:55:02 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7416710
Location: Stockholm
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Thu, 28 May 2026 09:38:40 CEST
Service(s) restored: Thu, 28 May 2026 10:59:08 CEST

History:
Thu, 28 May 2026 10:58:47 CEST – Incident resolved. Cause: Local power outage suspected. Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Thu, 28 May 2026 09:42:01 CEST – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7416200
Location: Stockholm
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Thu, 28 May 2026 08:25:13 CEST
Service(s) restored: Thu, 28 May 2026 08:27:46 CEST

History:
Thu, 28 May 2026 08:26:59 CEST – Incident resolved. Cause: A brief interruption in the network services. Fix: Network services were restored without action.
Thu, 28 May 2026 08:26:08 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7409271
Location: Stockholm
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Tue, 26 May 2026 14:47:59 CEST
Service(s) restored: Tue, 26 May 2026 15:19:51 CEST

History:
Tue, 26 May 2026 15:19:22 CEST – Incident resolved. Cause: Local power outage. Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Tue, 26 May 2026 14:49:04 CEST – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
The history log is machine translated.