Företag – Driftinformation

Information kring drift­störningar

Privatkunder med aktiv tjänst i GlobalConnects öppna nät hänvisas till sin tjänsteleverantör för frågor och support.

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Pågående driftstörningar

Ticket number: CS6656992
Location: Gråbo
Description: Multiple customer affecting fault
Fault type: Hardware card error

Occurred: Sun, 24 Aug 2025 11:59:10 CEST
Estimated Time of Repair: To be announced

Status: Replacement parts ordered
Next update: Sat, 30 Aug 2025 16:00:00 CEST

Last update(s):
Fri, 29 Aug 2025 21:39:29 CEST – Replacement parts have arrived, we are currently trying to get ahold of the technician to continue troubleshooting.
Fri, 29 Aug 2025 12:31:49 CEST – Still awaiting the arrival of replacement parts.
Thu, 28 Aug 2025 23:44:13 CEST – Still awaiting the arrival of replacement parts.
Wed, 27 Aug 2025 21:14:45 CEST – Link is still unstable. Additional spareparts are required to continue fault correction, and have been ordered. We are awaiting the arrival of the additional parts.
Mon, 25 Aug 2025 22:06:35 CEST – Link is still unstable. Additional spareparts are required to continue fault correction, and have been ordered. We are awaiting the arrival of the additional parts.
Mon, 25 Aug 2025 14:16:07 CEST – We are still monitoring the link
Mon, 25 Aug 2025 01:57:33 CEST – Services are more stable after our technician cleaned and reseated optics. We will monitor the link for 24 hours.
Sun, 24 Aug 2025 22:24:43 CEST – Technician on-site. Troubleshooting in progress
Sun, 24 Aug 2025 19:13:10 CEST – Technician on the way. ETA 21:00 CEST
Sun, 24 Aug 2025 16:05:31 CEST – Awaiting delivery of replacement equipment and parts.
Sun, 24 Aug 2025 12:07:37 CEST – Technician ordered.
The update(s) are machine translated.

Ticket number: CS6672113
Location: Nävlinge
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Fri, 29 Aug 2025 10:41:30 CEST
Estimated Time of Repair: To be announced

Status: Troubleshooting ongoing
Next update: Mon, 01 Sep 2025 10:00:00 CEST

Last update(s):
Fri, 29 Aug 2025 13:55:07 CEST – Fault correction is on hold until Monday morning due to lack of access to the location. There has been a confirmed power outage in the area, and equipment is back up. However, there is a risk of services being degraded until our technicians can verify the status on site.
Fri, 29 Aug 2025 11:22:35 CEST – Technician ordered.
Fri, 29 Aug 2025 10:49:28 CEST – We currently have a network outage. Troubleshooting in progress.
The update(s) are machine translated.

Ticket number: CS6672252
Location: Tanumshede
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Fri, 29 Aug 2025 11:27:19 CEST
Estimated Time of Repair: To be announced

Status: Field technician ordered
Next update: Sat, 30 Aug 2025 10:00:00 CEST

Last update(s):
Fri, 29 Aug 2025 15:48:22 CEST – There is an ongoing disturbance in our subproviders network, they have set a temporary ETR at 09:00 tomorrow
Fri, 29 Aug 2025 13:59:53 CEST – A disturbance detected in our subprovider’s network. Troubleshooting is ongoing with subprovider.
Fri, 29 Aug 2025 11:53:59 CEST – Technician ordered. ETA 14:00
Fri, 29 Aug 2025 11:35:23 CEST – We currently have a network outage. Troubleshooting in progress.
The update(s) are machine translated.

Ticket number: CS6671073
Location: Torshälla
Description: Multiple customer affecting fault
Fault type: Fiber break

Occurred: Fri, 29 Aug 2025 06:18:48 CEST
Estimated Time of Repair: To be announced

Status: As the fault is more extensive than initially estimated, correction time may be longer than normal
Next update: Sat, 30 Aug 2025 10:00:00 CEST

Last update(s):
Fri, 29 Aug 2025 16:58:19 CEST – A disturbance detected in our subprovider’s network. The fault is extensive and excavation will be needed. Fault correction will continue tomorrow morning by 8AM
Fri, 29 Aug 2025 07:30:26 CEST – A disturbance detected in our subprovider’s network. Troubleshooting is ongoing with subprovider.
Fri, 29 Aug 2025 06:25:20 CEST – We are currently experiencing a network outage. Troubleshooting in progress.
The update(s) are machine translated.

Ticket number: CS6671119
Location: Västervik
Description: Multiple customer affecting fault
Fault type: Faulty network element

Occurred: Fri, 29 Aug 2025 06:46:44 CEST
Estimated Time of Repair: To be announced

Status: Troubleshooting ongoing
Next update: Sat, 30 Aug 2025 20:00:00 CEST

Last update(s):
Fri, 29 Aug 2025 21:15:19 CEST – Services has been restored again, we will keep monitoring the link incase it goes down again. We apologize for the inconvenience.
Fri, 29 Aug 2025 12:59:39 CEST – We currently have a network outage. Troubleshooting in progress. Ticket is re-opened.
Fri, 29 Aug 2025 12:13:12 CEST – Incident resolved. Cause: Equipment did not start correctly after power outage Fix: Restarted equipment
Fri, 29 Aug 2025 10:31:13 CEST – Technician en route. ETA 12.00
Fri, 29 Aug 2025 06:51:19 CEST – We are currently experiencing a network outage. Troubleshooting in progress.
The update(s) are machine translated.

Ticket number: CS6671023
Location: Östersund
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Fri, 29 Aug 2025 04:20:19 CEST
Estimated Time of Repair: To be announced

Status: Field technician ordered
Next update: Mon, 01 Sep 2025 13:00:00 CEST

Last update(s):
Fri, 29 Aug 2025 19:47:21 CEST – Fault correction is on hold due to lack of access to the location.
Fri, 29 Aug 2025 12:09:41 CEST – Fault correction is on hold due to lack of access to the location.
Fri, 29 Aug 2025 06:10:55 CEST – Technician ordered.
Fri, 29 Aug 2025 04:23:55 CEST – We are currently experiencing a network outage. Troubleshooting in progress.
The update(s) are machine translated.

Åtgärdade driftstörningar

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS6668654
Location: Alunda
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Thu, 28 Aug 2025 14:32:37 CEST
Service(s) restored: Thu, 28 Aug 2025 15:08:13 CEST

History:
Thu, 28 Aug 2025 15:06:41 CEST – Incident resolved. Cause: Local power outage suspected. Fix: No action taken, services were restored automatically.
Thu, 28 Aug 2025 14:43:16 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS6663436
Location: Bergby
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Wed, 27 Aug 2025 06:46:03 CEST
Service(s) restored: Wed, 27 Aug 2025 09:40:33 CEST

History:
Wed, 27 Aug 2025 06:49:43 CEST – There is an ongoing power network outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS6663338
Location: Central Sweden
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Wed, 27 Aug 2025 05:08:05 CEST
Service(s) restored: Wed, 27 Aug 2025 15:07:30 CEST

History:
Wed, 27 Aug 2025 10:38:14 CEST – Incident resolved. Cause: Subprovider cooling unit failure caused equipment to go down. Fix: Technicians have restored the cooling unit on site.
Wed, 27 Aug 2025 09:21:23 CEST – The majority of services have been restored. We are continuing troubleshooting and actively working to restore the remaining services.
Wed, 27 Aug 2025 06:25:57 CEST – Technician has arrived on site and is troubleshooting.
Wed, 27 Aug 2025 05:36:22 CEST – We are currently experiencing a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS6663175
Location: Eskilstuna
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Tue, 26 Aug 2025 22:34:10 CEST
Service(s) restored: Wed, 27 Aug 2025 10:49:50 CEST

History:
Wed, 27 Aug 2025 10:49:11 CEST – Incident resolved. Cause: Fiberbreak Fix: Technicians on site have restored the signal.
Wed, 27 Aug 2025 05:25:28 CEST – Technician ordered.
Tue, 26 Aug 2025 23:04:59 CEST – We are currently experiencing a network outage. Troubleshooting in progress.
Tue, 26 Aug 2025 22:39:26 CEST – We are currently experiencing a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS6672251
Location: Forsbacka
Description: Multiple customer affecting fault
Fault type: Fiber break

Occurred: Fri, 29 Aug 2025 11:27:09 CEST
Service(s) restored: Fri, 29 Aug 2025 14:05:44 CEST

History:
Fri, 29 Aug 2025 14:04:58 CEST – Incident resolved. Cause: Faulty hardware. Fix: Faulty hardware has been replaced.
Fri, 29 Aug 2025 11:49:37 CEST – Technician ordered.
Fri, 29 Aug 2025 11:34:13 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS6666198
Location: Gotland
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Wed, 27 Aug 2025 17:28:17 CEST
Service(s) restored: Thu, 28 Aug 2025 03:44:40 CEST

History:
Thu, 28 Aug 2025 03:32:44 CEST – Outage is resolved and services are restored.
Thu, 28 Aug 2025 01:18:16 CEST – Technician on-site. Troubleshooting in progress.
Wed, 27 Aug 2025 23:39:55 CEST – Technician ordered, ETA 1 hour.
Wed, 27 Aug 2025 17:51:17 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS6665817
Location: Göteborg
Description: Multiple customer affecting fault
Fault type: Fiber break

Occurred: Wed, 27 Aug 2025 15:05:31 CEST
Service(s) restored: Fri, 29 Aug 2025 10:03:52 CEST

History:
Fri, 29 Aug 2025 10:02:59 CEST – Incident resolved. Cause: Disconnected fiber. Fix: Connected fiber.
Fri, 29 Aug 2025 09:41:27 CEST – Technician on-site. Fault correction in progress
Thu, 28 Aug 2025 13:27:42 CEST – A disturbance detected in our subprovider’s network. Troubleshooting is ongoing with subprovider.
Wed, 27 Aug 2025 21:24:21 CEST – Fault correction is on hold until tomorrow due to lack of access to the location.
Wed, 27 Aug 2025 15:46:21 CEST – Technician ordered.
Wed, 27 Aug 2025 15:16:25 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS6664443
Location: Halland
Description: Multiple customer affecting fault
Fault type: Fiber break

Occurred: Wed, 27 Aug 2025 10:55:04 CEST
Service(s) restored: Fri, 29 Aug 2025 21:41:27 CEST

History:
Fri, 29 Aug 2025 13:12:20 CEST – Incident resolved. Cause: Break in fibercable. Fix: Fault correction on cable.
Fri, 29 Aug 2025 13:08:18 CEST – The issue has been resolved and services are now fully restored. Our technicians are leaving the site. The case will be summarized, and an RFO will be compiled and distributed shortly to those requesting further information. Thank you for your patience and cooperation during this incident.
Fri, 29 Aug 2025 11:43:28 CEST – All damaged fibers have been repaired, and we have verified the services that we are able to monitor. Dark fiber connections should now be fully operational, and we kindly ask customers using this service to verify functionality as soon as possible. Please note that our permission to work along the highway is limited until 15:00 CEST.
Fri, 29 Aug 2025 10:12:34 CEST – Work is ongoing, and technicians are splicing fibers as we progress. service are coming back online one by one, and our focus is on restoring everything as quickly as possible. Thank you for your patience. Next update 12:00 CEST
Fri, 29 Aug 2025 08:51:20 CEST – The restoration work during the night took longer than expected, and services have not yet been fully restored. Between 06:00–09:00 CET, we do not have access to the site due to restrictions from the traffic authorities. As soon as access is granted, our technicians will immediately resume repair work.
Fri, 29 Aug 2025 06:01:27 CEST – Splicing work is now on hold due to traffic authority limitations. Work will resume at around 09:00.
Fri, 29 Aug 2025 02:38:04 CEST – Splicing work has started. Due to time constrains set by the traffic authority work will have to be paused between 06:00 and 09:00, and the ETR has been pushed due to this.
Thu, 28 Aug 2025 23:55:32 CEST – Cable replacement will begin shortly. Work will continue during the night. Services will be restored gradually.
Thu, 28 Aug 2025 22:38:11 CEST – Excavation work is still ongoing, and our technicians have started to prepare for the cable replacement.
Thu, 28 Aug 2025 20:56:00 CEST – The road has been closed and excavation work is underway, which will enable us to install a new cable section and begin fiber splicing. Fiber repair is expected to commence around 00:00 CEST.
Thu, 28 Aug 2025 19:56:02 CEST – Traffic authorities are in the process of closing the road. Excavation work is expected to commence within the hour.
Thu, 28 Aug 2025 17:53:17 CEST – Our technicians have completed preparations, and we are now waiting for the next shift to take over and continue working through the evening until a solution is reached. This involves extensive work, as traffic will be closed at 19:00. Thank you for your understanding.
Thu, 28 Aug 2025 16:18:49 CEST – We have technicians on-site who are continuing to prepare for the team that will take over at 19:00. We have received permission from the traffic authorities to begin work at that time. Excavators will be on-site to start digging once the traffic is closed. Thank you for your patience.
Thu, 28 Aug 2025 14:58:57 CEST – We would like to update you on the current situation. Our technicians are on-site preparing for work later this evening, when we will be able to close the highway for further operations. This will not occur before 19:00 CEST, as we need approval from the traffic authorities. We are awaiting a status update from the field technicians who are currently preparing with the help of excavators. Thank you for your understanding.
Thu, 28 Aug 2025 13:29:11 CEST – Technicians are working on a fix. We are currently waiting for excavation equipment to arrive as the fault is more extensive than initially estimated.
Thu, 28 Aug 2025 10:34:15 CEST – Technicians are on site and actively working on a fix. Some customers are back up and running, but work is still ongoing. We’ll continue to provide updates as soon as we have more information.
Thu, 28 Aug 2025 05:41:41 CEST – Due to the damage being located beneath a roadway, traffic authorities has decided that no work can be done between 06.00-09.00. Repair of cable will continue 09.00. Thank you for your patience and understanding.
Thu, 28 Aug 2025 01:10:49 CEST – Work on rerouting circuits is ongoing, and will continue during the night.
Wed, 27 Aug 2025 21:32:47 CEST – We are currently coordinating with the traffic authority, as the damage is located beneath the roadway. Once excavation is approved and resources are mobilized, work will commence. Thank you for your patience and understanding.
Wed, 27 Aug 2025 18:29:56 CEST – We are still actively working and exploring solutions togheter with our subprovider. We currently have no estimated time of repair.
Wed, 27 Aug 2025 17:09:18 CEST – Technicians have arrived at the suspected fault location, our cable has likely been cut due to a contractor working along the roadside. The damage is probably extensive, and excavation will be needed to access the cable for assessment. Aswell as TMA Truck as it is high amount of traffic. We currently have no estimated time of repair and are actively working togheter with our subprovider for solutions.
Wed, 27 Aug 2025 14:47:07 CEST – The technician has measured the signals and identified a potential cable break. They are en route to locate the fault.
Wed, 27 Aug 2025 13:49:17 CEST – Troubleshooting ongoing.
Wed, 27 Aug 2025 12:07:47 CEST – Technician ordered.
Wed, 27 Aug 2025 11:05:02 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS6662269
Location: Insjön
Description: Multiple customer affecting fault
Fault type: Fiber break

Occurred: Tue, 26 Aug 2025 14:26:18 CEST
Service(s) restored: Tue, 26 Aug 2025 21:45:27 CEST

History:
Tue, 26 Aug 2025 21:44:49 CEST – Incident resolved. Cause: Subprovider cable issue. Fix: Subprovider identified the cable fault and respliced the affected cable.
Tue, 26 Aug 2025 17:36:45 CEST – Our subprovider has informed that work is still ongoing, soft ETR set at 20:00. Updates will follow when we have further updates.
Tue, 26 Aug 2025 14:42:20 CEST – Subprovider has an active disturbance in their network, caused by a cable damage. Troubleshooting is currently ongoing with subprovider.
Tue, 26 Aug 2025 14:35:10 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS6666709
Location: Kolsva
Description: Multiple customer affecting fault
Fault type: Fiber break

Occurred: Thu, 28 Aug 2025 03:51:21 CEST
Service(s) restored: Thu, 28 Aug 2025 16:42:57 CEST

History:
Thu, 28 Aug 2025 16:41:40 CEST – Incident resolved. Cause: Break in fibercable. Fix: Identified fiber break was repaired by subprovider.
Thu, 28 Aug 2025 04:45:15 CEST – Our subprovider has confirmed a fiber cable break, and excavation work is necessary. An excavator has been ordered to the site and will start work at 06.00 in the morning.
Thu, 28 Aug 2025 03:56:03 CEST – We are currently experiencing a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS6666919
Location: Märsta
Description: Multiple customer affecting fault
Fault type: Fiber break

Occurred: Thu, 28 Aug 2025 08:19:48 CEST
Service(s) restored: Thu, 28 Aug 2025 13:54:39 CEST

History:
Thu, 28 Aug 2025 13:52:59 CEST – Incident resolved. Cause: Break in fibercable. Fix: Fault correction on cable.
Thu, 28 Aug 2025 11:43:59 CEST – Suspected cable fault. Troubleshooting in progress.
Thu, 28 Aug 2025 11:12:28 CEST – Technician dispatched for troubleshooting
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS6666722
Location: Norsborg / Kungens kurva
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Thu, 28 Aug 2025 04:53:31 CEST
Service(s) restored: Thu, 28 Aug 2025 09:20:54 CEST

History:
Thu, 28 Aug 2025 09:17:32 CEST – Incident resolved. Cause: Local power outage suspected. Fix: No action taken, services were restored automatically.
Thu, 28 Aug 2025 06:22:43 CEST – Technician ordered.
Thu, 28 Aug 2025 04:56:49 CEST – We are currently experiencing a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS6664115
Location: Skövde
Description: Multiple customer affecting fault
Fault type: Power work

Occurred: Wed, 27 Aug 2025 10:19:33 CEST
Service(s) restored: Wed, 27 Aug 2025 14:39:13 CEST

History:
Wed, 27 Aug 2025 14:38:20 CEST – Incident resolved. Cause: Local power outage suspected. Fix: The power outage has been resolved, and the services are available again. All systems are working as normal.
Wed, 27 Aug 2025 10:47:47 CEST – There is an ongoing power network outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
Wed, 27 Aug 2025 10:26:15 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS6661675
Location: Skövde
Description: Multiple customer affecting fault
Fault type: Fiber break

Occurred: Tue, 26 Aug 2025 11:31:00 CEST
Service(s) restored: Tue, 26 Aug 2025 17:22:56 CEST

History:
Tue, 26 Aug 2025 17:22:16 CEST – Incident resolved. Cause: Damaged cable. Fix: Tech has remedied the fault by resplicing the affected cable.
Tue, 26 Aug 2025 11:33:32 CEST – Cable fault detected. Technicians are working on remedying the issue.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS6667160
Location: Södertälje
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Thu, 28 Aug 2025 09:26:22 CEST
Service(s) restored: Thu, 28 Aug 2025 16:15:43 CEST

History:
Thu, 28 Aug 2025 16:14:24 CEST – Incident resolved. Cause: A brief interruption in the services. Fix: The power outage has been resolved, and the services are available again. All systems are working as normal.
Thu, 28 Aug 2025 11:37:16 CEST – There is an ongoing power network outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS6668800
Location: Ystad
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Thu, 28 Aug 2025 15:13:49 CEST
Service(s) restored: Thu, 28 Aug 2025 16:10:03 CEST

History:
Thu, 28 Aug 2025 16:08:29 CEST – Incident resolved. Cause: Subprovider has disconnected our equipment and has transferred customers to a different unit. Fix: Customers have been moved over accordingly. This work was performed early, if you have an issue please contact your subprovider for more information.
Thu, 28 Aug 2025 15:27:24 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS6663395
Location: Ystad
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Wed, 27 Aug 2025 06:11:43 CEST
Service(s) restored: Wed, 27 Aug 2025 06:21:31 CEST

History:
Wed, 27 Aug 2025 06:21:06 CEST – Incident resolved. Cause: A brief interruption in the services. Fix: No action taken, services were restored automatically.
Wed, 27 Aug 2025 06:19:06 CEST – We are currently experiencing a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS6668436
Location: Örebro
Description: Multiple customer affecting fault
Fault type: Power work

Occurred: Thu, 28 Aug 2025 13:32:07 CEST
Service(s) restored: Thu, 28 Aug 2025 17:02:16 CEST

History:
Thu, 28 Aug 2025 17:01:24 CEST – Incident resolved. Cause: A brief interruption in the services. Fix: The power outage has been resolved, and the services are available again. All systems are working as normal.
Thu, 28 Aug 2025 13:42:09 CEST – There is an ongoing power network outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
Thu, 28 Aug 2025 13:38:18 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS6661670
Location: Örebro
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Tue, 26 Aug 2025 11:30:27 CEST
Service(s) restored: Wed, 27 Aug 2025 06:32:40 CEST

History:
Tue, 26 Aug 2025 16:17:49 CEST – Incident resolved. Cause: Local power outage. Fix: The power outage has been resolved, and the services are available again. All systems are working as normal.
Tue, 26 Aug 2025 13:20:35 CEST – Tech ordered.
Tue, 26 Aug 2025 12:08:28 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.