Företag – Driftinformation
Information kring driftstörningar
Privatkunder med aktiv tjänst i GlobalConnects öppna nät hänvisas till sin tjänsteleverantör för frågor och support.
Notera att vi skriver uppdateringarna på engelska då vi har ett flertal internationella kunder.
Pågående driftstörningar
Ticket number: CS6397797
Location: Frösön
Description: Multiple customer affecting fault
Fault type: Fiber break
Occurred: Fri, 16 May 2025 11:20:12 CEST
Estimated Time of Repair: To be announced
Status: Troubleshooting ongoing
Next update: Sat, 17 May 2025 10:00:00 CEST
Sat, 17 May 2025 04:47:53 CEST – The Majority of the circuits are up, we have 1 link that is still down. Investigations on regard to that link will continue tomorrow
Sat, 17 May 2025 02:41:57 CEST – Technician on-site. Fibre splicing in progress
Fri, 16 May 2025 19:36:14 CEST – Cable fault detected. Technicians are working on remedying the issue.
Fri, 16 May 2025 18:11:46 CEST – Technician on-site. Fault correction in progress
Fri, 16 May 2025 15:10:35 CEST – A technician is collecting spare parts and material on thier way to the site. Arrival to site will be slightly delayed.
Fri, 16 May 2025 12:05:03 CEST – A technician dispatched to continue troubleshooting. ETA 3 hours
Fri, 16 May 2025 11:27:03 CEST – We currently have a network outage. Troubleshooting in progress.
The update(s) are machine translated.
Ticket number: CS6253903
Location: Höllviken
Description: Multiple customer affecting fault
Fault type: Upgrade
Occurred: Tue, 18 Mar 2025 16:17:03 CET
Estimated Time of Repair: Fri, 16 May 2025 16:00:00 CEST
Status: Fault correction in progress
Next update: Fri, 16 May 2025 12:00:00 CEST
Thu, 15 May 2025 20:30:12 CEST – Troubleshooting will continue tomorrow.
Wed, 14 May 2025 22:03:46 CEST – Troubleshooting will continue tomorrow.
Wed, 14 May 2025 08:40:24 CEST – Fault correction in progress.
Tue, 13 May 2025 14:09:23 CEST – Fault correction in progress
Tue, 06 May 2025 14:59:12 CEST – We are awaiting a planned upgrade of service capacity by our sub-provider that will take place sometime next week. For the meantime, we have implemented some traffic shaping to alleviate some of the problems until then
The update(s) are machine translated.
Ticket number: CS6394320
Location: Veinge
Description: Multiple customer affecting fault
Fault type: Faulty HW card
Occurred: Thu, 15 May 2025 09:22:46 CEST
Estimated Time of Repair: To be announced
Status: Field technician on-site. Fault correction in progress
Next update: Fri, 16 May 2025 19:00:00 CEST
Fri, 16 May 2025 15:43:34 CEST – Technician on-site. Fault correction in progress.
Fri, 16 May 2025 12:57:01 CEST – Awaiting delivery of replacement equipment and parts.
Fri, 16 May 2025 04:42:59 CEST – This case has been put on hold due to spare parts being needed. It has been orderd and we are awaiting delivery.
Thu, 15 May 2025 13:44:40 CEST – The estimated time of repair is pushed back because the fault was more substantial than initial estimates.
Thu, 15 May 2025 10:58:22 CEST – A technician dispatched to continue troubleshooting.
Thu, 15 May 2025 09:28:49 CEST – We currently have a network outage. Troubleshooting in progress.
The update(s) are machine translated.
Ticket number: CS6399197
Location: Örebro
Description: Multiple customer affecting fault
Fault type: Currently unknown
Occurred: Sat, 17 May 2025 05:41:23 CEST
Estimated Time of Repair: To be announced
Status: Troubleshooting ongoing
Next update: Sat, 17 May 2025 10:00:00 CEST
Sat, 17 May 2025 05:44:12 CEST – We currently have a network outage. Troubleshooting in progress.
The update(s) are machine translated.
Åtgärdade driftstörningar
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: CS6388309
Location: Arlöv
Description: Multiple customer affecting fault
Fault type: Currently unknown
Occurred: Mon, 12 May 2025 23:49:18 CEST
Service(s) restored: Tue, 13 May 2025 04:37:46 CEST
History:
Tue, 13 May 2025 04:35:38 CEST – Incident resolved.
Cause:
Unknown
Fix:
The switch was rebooted
Mon, 12 May 2025 23:55:40 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: CS6384470
Location: Boden
Description: Multiple customer affecting fault
Fault type: Power issue
Occurred: Sat, 10 May 2025 06:28:01 CEST
Service(s) restored: Sat, 10 May 2025 13:40:57 CEST
History:
Sat, 10 May 2025 13:40:06 CEST – Incident resolved.
Cause:
Local power outage.
Fix:
Technician on site restored power to affected equipment
Sat, 10 May 2025 06:38:54 CEST – Troubleshooting in progress
Sat, 10 May 2025 06:32:02 CEST – Troubleshooting in progress
The history log is machine translated.
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: CS6384307
Location: Brösarp
Description: Multiple customer affecting fault
Fault type: Currently unknown
Occurred: Fri, 09 May 2025 18:54:33 CEST
Service(s) restored: Fri, 09 May 2025 19:07:35 CEST
History:
Fri, 09 May 2025 19:00:38 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: CS6391505
Location: Bunkeflostrand
Description: Multiple customer affecting fault
Fault type: Currently unknown
Occurred: Wed, 14 May 2025 09:26:56 CEST
Service(s) restored: Wed, 14 May 2025 13:09:13 CEST
History:
Wed, 14 May 2025 13:08:10 CEST – Incident resolved.
Cause:
Local power outage
Fix:
Power provider fixed the issue
Wed, 14 May 2025 12:50:25 CEST – Incident resolved.
Cause:
Local power outage
Fix:
Power provider fixed the issue
Wed, 14 May 2025 09:32:48 CEST – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
Wed, 14 May 2025 09:28:14 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: CS6381514
Location: Ekerö
Description: Multiple customer affecting fault
Fault type: Power issue
Occurred: Thu, 08 May 2025 15:24:31 CEST
Service(s) restored: Thu, 08 May 2025 17:05:41 CEST
History:
Thu, 08 May 2025 17:04:13 CEST – Incident resolved.
Cause:
Local power outage.
Fix:
Outage is resolved and services are restored after the power outage was remedied.
Thu, 08 May 2025 15:27:40 CEST – There is an ongoing power network outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
The history log is machine translated.
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: CS6392459
Location: Enköping
Description: Multiple customer affecting fault
Fault type: Power work
Occurred: Wed, 14 May 2025 13:29:37 CEST
Service(s) restored: Wed, 14 May 2025 15:41:05 CEST
History:
Wed, 14 May 2025 15:39:56 CEST – Incident resolved.
Cause:
Local power work.
Fix:
Power was restored.
Wed, 14 May 2025 13:31:14 CEST – There is an ongoing power network outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
The history log is machine translated.
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: CS6389499
Location: Eskilstuna
Description: Multiple customer affecting fault
Fault type: Power work
Occurred: Tue, 13 May 2025 12:53:16 CEST
Service(s) restored: Wed, 14 May 2025 07:05:19 CEST
History:
Wed, 14 May 2025 07:05:38 CEST – Incident resolved.
Cause:
Power outage
Fix:
Restored the power
Tue, 13 May 2025 15:11:00 CEST – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
Tue, 13 May 2025 12:55:47 CEST – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
The history log is machine translated.
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: CS6389026
Location: Eskilstuna
Description: Multiple customer affecting fault
Fault type: Power issue
Occurred: Tue, 13 May 2025 10:08:11 CEST
Service(s) restored: Fri, 16 May 2025 09:32:14 CEST
History:
Fri, 16 May 2025 09:31:14 CEST – Incident resolved.
Cause:
Local power outage.
Fix:
The power has been restored.
Thu, 15 May 2025 20:28:14 CEST – The troubleshooting will continue tomorrow.
Thu, 15 May 2025 20:26:20 CEST – Repair work continues.
Wed, 14 May 2025 10:35:08 CEST – Repair work continues.
Tue, 13 May 2025 14:06:34 CEST – The estimated time of repair is pushed back because the fault was more substantial than initial estimates.
Tue, 13 May 2025 10:23:10 CEST – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
Tue, 13 May 2025 10:15:00 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: CS6384858
Location: Eskilstuna
Description: Multiple customer affecting fault
Fault type: Fiber break
Occurred: Sun, 11 May 2025 02:22:47 CEST
Service(s) restored: Mon, 12 May 2025 20:32:38 CEST
History:
Mon, 12 May 2025 20:30:54 CEST – Incident resolved.
Cause:
Fiber cut
Fix:
Fiber repaired
Mon, 12 May 2025 16:46:50 CEST – Fault correction in progress
Mon, 12 May 2025 08:36:47 CEST – The estimated time of repair is pushed back because the fault was more substantial than initial estimates.
Sun, 11 May 2025 17:07:34 CEST – Repair work is ongoing.
Sun, 11 May 2025 15:07:41 CEST – Technician on-site. Excavation work in progress. Fibre splicing and general repair work will begin as soon as possible.
Sun, 11 May 2025 12:03:21 CEST – Technician on-site. Preparing to start fault correction
Sun, 11 May 2025 04:54:53 CEST – As the fault is more extensive than initially estimated, resolution time may be longer than normal.
Sun, 11 May 2025 02:24:51 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: CS6379904
Location: Eskilstuna
Description: Multiple customer affecting fault
Fault type: Currently unknown
Occurred: Thu, 08 May 2025 09:24:33 CEST
Service(s) restored: Fri, 09 May 2025 12:08:08 CEST
History:
Fri, 09 May 2025 12:07:38 CEST – Incident resolved.
Cause:
Hardware fault.
Fix:
Outage is resolved and services are restored after the hardware replacement
Fri, 09 May 2025 08:16:56 CEST – Troubleshooting in progress.
Thu, 08 May 2025 21:29:00 CEST – Fault correction is on hold until tomorrow
Thu, 08 May 2025 12:21:20 CEST – Technician ordered.
Thu, 08 May 2025 11:27:14 CEST – Troubleshooting in progress.
Thu, 08 May 2025 11:00:23 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: CS6394239
Location: Farsta
Description: Multiple customer affecting fault
Fault type: Fiber break
Occurred: Thu, 15 May 2025 09:04:19 CEST
Service(s) restored: Thu, 15 May 2025 17:51:06 CEST
History:
Thu, 15 May 2025 17:50:52 CEST – Incident resolved.
Cause:
Cable cut on subprovider cable.
Fix:
Cable was repaired by subprovider.
Thu, 15 May 2025 12:09:27 CEST – A disturbance detected in our subprovider’s network. Troubleshooting is ongoing with subprovider.
Thu, 15 May 2025 09:22:05 CEST – Technician ordered.
The history log is machine translated.
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: CS6391367
Location: Gävle
Description: Multiple customer affecting fault
Fault type: Currently unknown
Occurred: Wed, 14 May 2025 09:07:13 CEST
Service(s) restored: Wed, 14 May 2025 13:25:12 CEST
History:
Wed, 14 May 2025 13:24:49 CEST – Incident resolved.
Cause:
Local power outage
Fix:
Power to the affected hardware has been restored.
Wed, 14 May 2025 10:23:30 CEST – Technician ordered.
Wed, 14 May 2025 09:18:42 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: CS6387941
Location: Göteborg
Description: Multiple customer affecting fault
Fault type: Currently unknown
Occurred: Mon, 12 May 2025 16:28:22 CEST
Service(s) restored: Mon, 12 May 2025 18:31:44 CEST
History:
Mon, 12 May 2025 18:31:18 CEST – Incident resolved.
Cause:
The cabinet was without power; the residual-current device had tripped.
Fix:
Tech resotred the residual-current device and services are restored after equipment rebooted.
Mon, 12 May 2025 16:41:53 CEST – Technician ordered.
Mon, 12 May 2025 16:30:55 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: CS6387477
Location: Kisa
Description: Multiple customer affecting fault
Fault type: Currently unknown
Occurred: Mon, 12 May 2025 14:27:25 CEST
Service(s) restored: Mon, 12 May 2025 17:05:58 CEST
History:
Mon, 12 May 2025 17:04:51 CEST – Incident resolved.
Cause:
Unknown, probable local power outage
Fix:
Unknown, probable local power outage resolve
Mon, 12 May 2025 15:13:20 CEST – Technician ordered.
Mon, 12 May 2025 14:35:14 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: CS6388850
Location: Kista
Description: Multiple customer affecting fault
Fault type: Currently unknown
Occurred: Tue, 13 May 2025 09:27:27 CEST
Service(s) restored: Tue, 13 May 2025 09:56:57 CEST
History:
Tue, 13 May 2025 09:56:14 CEST – Incident resolved.
Cause:
Local power work.
Fix:
Power restored.
Tue, 13 May 2025 09:55:17 CEST – There is an ongoing power network outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
The history log is machine translated.
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: CS6391415
Location: Kungsbacka
Description: Multiple customer affecting fault
Fault type: Currently unknown
Occurred: Wed, 14 May 2025 09:12:17 CEST
Service(s) restored: Wed, 14 May 2025 11:28:49 CEST
History:
Wed, 14 May 2025 11:27:35 CEST – Incident resolved.
Cause:
Suspected power outage
Fix:
Restored automatically from suspected power outage
Wed, 14 May 2025 09:13:52 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: CS6383210
Location: Kungsbacka
Description: Multiple customer affecting fault
Fault type: Power work
Occurred: Fri, 09 May 2025 11:44:59 CEST
Service(s) restored: Fri, 09 May 2025 12:38:19 CEST
History:
Fri, 09 May 2025 12:36:59 CEST – Incident resolved.
Cause:
Planned power work by power supplier
Fix:
Planned power work finished
Fri, 09 May 2025 11:50:16 CEST – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. More information about the power outage can be seen on Ellevio’s website at: https://avbrottskarta.ellevio.se/kommun/kungsbacka/idag
The history log is machine translated.
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: CS6384873
Location: Kungsör
Description: Multiple customer affecting fault
Fault type: Power issue
Occurred: Sun, 11 May 2025 02:31:59 CEST
Service(s) restored: Sun, 11 May 2025 10:11:48 CEST
History:
Sun, 11 May 2025 10:09:34 CEST – Incident resolved.
Cause:
Local power outage.
Fix:
Hardware has been repaired.
Sun, 11 May 2025 10:07:59 CEST – Outage is resolved and services are restored after the local power outage was remedied.
Sun, 11 May 2025 08:51:23 CEST – Technician on-site. Preparing to start fault correction.
Sun, 11 May 2025 06:19:23 CEST – The estimated time of repair is pushed back because the fault was more substantial than initial estimates.
Sun, 11 May 2025 02:36:05 CEST – Troubleshooting in progress
The history log is machine translated.
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: CS6393488
Location: Luleå
Description: Multiple customer affecting fault
Fault type: Power work
Occurred: Wed, 14 May 2025 20:21:44 CEST
Service(s) restored: Wed, 14 May 2025 23:32:23 CEST
History:
Wed, 14 May 2025 23:30:40 CEST – Incident resolved.
Cause:
Power work at the location
Fix:
The power came back up before our engineer came to location.
Wed, 14 May 2025 21:23:45 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: CS6393830
Location: Mullsjö
Description: Multiple customer affecting fault
Fault type: Hardware card error
Occurred: Thu, 15 May 2025 07:29:36 CEST
Service(s) restored: Thu, 15 May 2025 21:32:00 CEST
History:
Thu, 15 May 2025 18:06:24 CEST – Sub provider is awaiting delivery of replacement equipment and parts.
Thu, 15 May 2025 13:03:11 CEST – Sub provider is awaiting delivery of replacement equipment and parts.
Thu, 15 May 2025 11:08:38 CEST – Technician ordered.
Thu, 15 May 2025 09:49:24 CEST – A disturbance detected in our subprovider’s network. Troubleshooting is ongoing with subprovider.
Thu, 15 May 2025 07:32:44 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: CS6387676
Location: Norrtälje
Description: Multiple customer affecting fault
Fault type: Power issue
Occurred: Mon, 12 May 2025 15:16:52 CEST
Service(s) restored: Mon, 12 May 2025 15:39:19 CEST
History:
Mon, 12 May 2025 15:37:13 CEST – Incident resolved.
Cause:
Local power outage
Fix:
Local power outage restored
Mon, 12 May 2025 15:22:20 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: CS6390422
Location: Northern Sweden
Description: Multiple customer affecting fault
Fault type: Fiber break
Occurred: Tue, 13 May 2025 19:25:29 CEST
Service(s) restored: Wed, 14 May 2025 17:50:13 CEST
History:
Wed, 14 May 2025 17:43:32 CEST – Outage is resolved and services are restored after the cable fault was fixed.
Wed, 14 May 2025 15:56:40 CEST – Repair work continues.
Wed, 14 May 2025 13:06:38 CEST – The new team of technicians in the field has arrived and has found one additional point of damage. Repair work is ongoing.
Wed, 14 May 2025 09:20:06 CEST – Our sub provider informs us that new technicians are being sent out since the current ones have worked through the night. The ETA for the new technicians is 2 hours.
Wed, 14 May 2025 06:26:12 CEST – Subprovider is still troubleshooting the fiber break. Additional breaks have been found. Fault is located close to a road and this means that rapair times are much longer.
Wed, 14 May 2025 05:28:34 CEST – Repair in progress.
Tue, 13 May 2025 23:54:46 CEST – A disturbance detected in our subprovider’s network. Troubleshooting is ongoing with subprovider.
Tue, 13 May 2025 19:38:54 CEST – A disturbance detected in our subprovider’s network. Troubleshooting is ongoing with subprovider.
The history log is machine translated.
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: CS6396720
Location: Nyköping
Description: Multiple customer affecting fault
Fault type: Power work
Occurred: Thu, 15 May 2025 23:52:23 CEST
Service(s) restored: Fri, 16 May 2025 04:58:53 CEST
History:
Fri, 16 May 2025 04:58:38 CEST – Incident resolved.
Cause:
Power work completed
Fix:
Restored power
Thu, 15 May 2025 23:57:34 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: CS6390950
Location: Nässjö
Description: Multiple customer affecting fault
Fault type: Currently unknown
Occurred: Wed, 14 May 2025 06:21:56 CEST
Service(s) restored: Wed, 14 May 2025 13:14:08 CEST
History:
Wed, 14 May 2025 13:12:21 CEST – Incident resolved.
Cause:
Planned work took longer than expected.
Fix:
Finished cable work.
Wed, 14 May 2025 06:29:24 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: CS6384905
Location: Orsa
Description: Multiple customer affecting fault
Fault type: Faulty HW card
Occurred: Sun, 11 May 2025 06:44:25 CEST
Service(s) restored: Sun, 11 May 2025 11:36:44 CEST
History:
Sun, 11 May 2025 11:36:18 CEST – Incident resolved.
Cause:
Optical module in network equipment broke.
Fix:
Technician on location replaced the broken hardware.
Sun, 11 May 2025 09:15:24 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: CS6387628
Location: RYDBOHOLM
Description: Multiple customer affecting fault
Fault type: Currently unknown
Occurred: Mon, 12 May 2025 15:07:33 CEST
Service(s) restored: Mon, 12 May 2025 15:37:54 CEST
History:
Mon, 12 May 2025 15:37:27 CEST – Incident resolved.
Cause:
unknown
Fix:
resolved without action
Mon, 12 May 2025 15:17:06 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: CS6387670
Location: Rimbo
Description: Multiple customer affecting fault
Fault type: Power work
Occurred: Mon, 12 May 2025 15:15:38 CEST
Service(s) restored: Mon, 12 May 2025 16:20:58 CEST
History:
Mon, 12 May 2025 16:19:30 CEST – Incident resolved.
Cause:
Planned local power work.
Fix:
Power restored.
Mon, 12 May 2025 15:17:56 CEST – There is an ongoing power network outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
The history log is machine translated.
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: CS6391001
Location: Rimforsa
Description: Multiple customer affecting fault
Fault type: Power issue
Occurred: Wed, 14 May 2025 07:14:18 CEST
Service(s) restored: Wed, 14 May 2025 11:25:47 CEST
History:
Wed, 14 May 2025 11:22:50 CEST – Outage is resolved and services are restored after the power outage was remedied.
Wed, 14 May 2025 07:17:33 CEST – There is an ongoing power network outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
The history log is machine translated.
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: CS6384221
Location: Romakloster
Description: Multiple customer affecting fault
Fault type: Currently unknown
Occurred: Fri, 09 May 2025 16:44:32 CEST
Service(s) restored: Fri, 09 May 2025 22:05:48 CEST
History:
Fri, 09 May 2025 22:04:21 CEST – Incident resolved.
Cause:
Closing case since this equipment has been decomissioned
Fix:
Closing case since this equipment has been decomissioned
Fri, 09 May 2025 16:51:02 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: CS6397200
Location: Skövde
Description: Multiple customer affecting fault
Fault type: Power work
Occurred: Fri, 16 May 2025 09:10:33 CEST
Service(s) restored: Fri, 16 May 2025 10:48:52 CEST
History:
Fri, 16 May 2025 10:47:42 CEST – Incident resolved.
Cause:
Local power work.
Fix:
Work done, power was restored.
Fri, 16 May 2025 09:14:09 CEST – There is an ongoing power network outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
The history log is machine translated.