Företag – Driftinformation

Information kring drift­störningar

Privatkunder med aktiv tjänst i GlobalConnects öppna nät hänvisas till sin tjänsteleverantör för frågor och support.

Notera att vi skriver uppdateringarna på engelska då vi har ett flertal internationella kunder.

Pågående driftstörningar

Ticket number: CS7033217
Location: GÖTEBORG
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Mon, 22 Dec 2025 09:21:52 CET
Estimated Time of Repair: To be announced

Status: Troubleshooting ongoing
Next update: Mon, 22 Dec 2025 16:30:52 CET

Last update(s):
Mon, 22 Dec 2025 11:42:03 CET – Incident resolved. Cause: The switch was powered down Fix: Service migration to Bahnhof will be performed.
Mon, 22 Dec 2025 09:30:27 CET – We currently have a network outage. Troubleshooting in progress
The update(s) are machine translated.

Ticket number: CS7071061
Location: Holmsund
Description: Multiple customer affecting fault
Fault type: Faulty network element

Occurred: Mon, 12 Jan 2026 19:39:05 CET
Estimated Time of Repair: To be announced

Status: Replacement parts ordered
Next update: Wed, 14 Jan 2026 13:00:00 CET

Last update(s):
Tue, 13 Jan 2026 10:57:28 CET – Replacement parts have been ordered and are expected to arrive on-site by tomorrow.
Tue, 13 Jan 2026 09:43:46 CET – Replacement parts have been ordered.
Mon, 12 Jan 2026 19:49:18 CET – We currently have a network outage. Troubleshooting in progress.
The update(s) are machine translated.

Ticket number: CS7072679
Location: Ljungby
Description: Multiple customer affecting fault
Fault type: Fiber break

Occurred: Tue, 13 Jan 2026 14:03:02 CET
Estimated Time of Repair: To be announced

Status: Field technician en route
Next update: Tue, 13 Jan 2026 17:00:00 CET

Last update(s):
Tue, 13 Jan 2026 15:38:33 CET – Cable fault detected in our subprovider’s network. Technician dispatched by subprovider to fault location.
The update(s) are machine translated.

Ticket number: CS7063540
Location: Timmersdala
Description: Multiple customer affecting fault
Fault type: Fiber break

Occurred: Thu, 08 Jan 2026 19:31:52 CET
Estimated Time of Repair: To be announced

Status: Field technician ordered
Next update: Tue, 13 Jan 2026 15:00:00 CET

Last update(s):
Mon, 12 Jan 2026 15:58:01 CET – Troubleshooting in progress. Field technician ordered.
Fri, 09 Jan 2026 21:10:15 CET – We currently have a disturbance affecting the service quality. Packet loss and latency might be experienced. Troubleshooting in progress.
Thu, 08 Jan 2026 19:34:09 CET – We currently have a disturbance affecting the service quality. Packet loss and latency might be experienced. Troubleshooting in progress.
The update(s) are machine translated.

Ticket number: CS7061772
Location: Trollhättan
Description: Multiple customer affecting fault
Fault type: Hardware card error

Occurred: Thu, 08 Jan 2026 10:39:11 CET
Estimated Time of Repair: To be announced

Status: Replacement parts ordered
Next update: Wed, 14 Jan 2026 12:00:00 CET

Last update(s):
Tue, 13 Jan 2026 13:16:05 CET – Awaiting delivery of replacement equipment and parts.
Fri, 09 Jan 2026 15:49:28 CET – Awaiting delivery of replacement equipment and parts.
Thu, 08 Jan 2026 11:35:01 CET – Hardware has been suspected to be faulty and will be replaced accordingly. Replacement parts have been ordered and we’re currently awaiting the arrival of said parts.
Thu, 08 Jan 2026 10:41:05 CET – We currently have a network outage. Troubleshooting in progress.
The update(s) are machine translated.

Ticket number: CS7057937
Location: Trollhättan
Description: Multiple customer affecting fault
Fault type: Power work

Occurred: Tue, 06 Jan 2026 17:54:52 CET
Estimated Time of Repair: To be announced

Status: Field technician en route
Next update: Wed, 14 Jan 2026 16:00:00 CET

Last update(s):
Wed, 07 Jan 2026 12:46:43 CET – Incident resolved. Cause: Switch needed to be reboted Fix: Our technician have restored Switch
Wed, 07 Jan 2026 12:45:59 CET – Our technician have restored Switch
Wed, 07 Jan 2026 09:04:42 CET – Technician ordered. Troubleshooting in progress.
Tue, 06 Jan 2026 18:34:54 CET – We currently have a network outage. Troubleshooting in progress.
The update(s) are machine translated.

Åtgärdade driftstörningar

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7046626
Location: Axmar
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Thu, 01 Jan 2026 12:10:45 CET
Service(s) restored: Thu, 01 Jan 2026 15:19:10 CET

History:
Thu, 01 Jan 2026 15:17:30 CET – Incident resolved. Cause: Local power outage Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Thu, 01 Jan 2026 12:12:06 CET – There is an ongoing power network outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7040313
Location: Axmar
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Sun, 28 Dec 2025 04:41:40 CET
Service(s) restored: Mon, 29 Dec 2025 12:12:21 CET

History:
Mon, 29 Dec 2025 12:11:59 CET – Incident resolved. Cause: Local power outage suspected. Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Sun, 28 Dec 2025 20:20:49 CET – Unfortunately the fix is taking longer than expected. The power supplier’s new estimated restoration time is 16:00 tomorrow. We’ll keep you updated on any changes
Sun, 28 Dec 2025 15:23:27 CET – There is an ongoing power network outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
Sun, 28 Dec 2025 04:42:55 CET – There is an ongoing power network outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7040376
Location: Björkö
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Sun, 28 Dec 2025 05:18:43 CET
Service(s) restored: Sun, 28 Dec 2025 21:47:33 CET

History:
Sun, 28 Dec 2025 21:45:44 CET – Incident resolved. Cause: Local power outage suspected. Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Sun, 28 Dec 2025 11:39:46 CET – There is an ongoing power network outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
Sun, 28 Dec 2025 05:30:31 CET – There is an ongoing power network outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7068520
Location: Boden
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Mon, 12 Jan 2026 03:55:26 CET
Service(s) restored: Mon, 12 Jan 2026 11:19:34 CET

History:
Mon, 12 Jan 2026 11:19:02 CET – Incident resolved. Cause: Local power outage Fix: Local power outage
Mon, 12 Jan 2026 03:57:07 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7049409
Location: Brottby
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Sat, 03 Jan 2026 12:09:34 CET
Service(s) restored: Sun, 04 Jan 2026 06:57:26 CET

History:
Sun, 04 Jan 2026 06:57:06 CET – Incident resolved. Cause: Local power outage suspected. Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Sun, 04 Jan 2026 00:05:53 CET – Services have been restored however, our subprovider is still addressing a regional power outage, so intermittent interruptions are possible. The estimated time of restoration (ETR) is 6:00
Sat, 03 Jan 2026 22:13:19 CET – Services have been restored however, our subprovider is still addressing a regional power outage, so intermittent interruptions are possible. The estimated time of restoration (ETR) is 23:00.
Sat, 03 Jan 2026 16:57:22 CET – There is an ongoing power network outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7059952
Location: Brunflow
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Wed, 07 Jan 2026 14:16:20 CET
Service(s) restored: Wed, 07 Jan 2026 15:08:25 CET

History:
Wed, 07 Jan 2026 15:03:15 CET – Incident resolved. Cause: Local power outage Fix: The power outage has been resolved
Wed, 07 Jan 2026 14:38:14 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7054721
Location: DONSÖ
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Tue, 06 Jan 2026 11:32:52 CET
Service(s) restored: Wed, 07 Jan 2026 16:54:59 CET

History:
Wed, 07 Jan 2026 16:54:10 CET – Incident resolved. Cause: power outage Fix: The power outage has been resolved
Wed, 07 Jan 2026 11:17:25 CET – Troubleshooting is ongoing with subprovider.
Tue, 06 Jan 2026 18:41:06 CET – The estimated time of repair is pushed back because the fault was more substantial than initial estimates. Troubleshooting in progress.
Tue, 06 Jan 2026 11:45:08 CET – A disturbance detected in our subprovider’s network. Troubleshooting is ongoing with subprovider.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7059187
Location: EKERÖ
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Wed, 07 Jan 2026 10:44:53 CET
Service(s) restored: Wed, 07 Jan 2026 16:19:38 CET

History:
Wed, 07 Jan 2026 16:16:28 CET – Incident resolved. Cause: power outage Fix: Services were restored without action.
Wed, 07 Jan 2026 10:57:33 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7045054
Location: Enköping
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Tue, 30 Dec 2025 20:52:58 CET
Service(s) restored: Tue, 30 Dec 2025 22:17:13 CET

History:
Tue, 30 Dec 2025 22:16:31 CET – Incident resolved. Cause: A brief interruption in the network services. Fix: Network services were restored without action.
Tue, 30 Dec 2025 20:56:57 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7064283
Location: Eskilstuna
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Fri, 09 Jan 2026 08:30:44 CET
Service(s) restored: Fri, 09 Jan 2026 13:28:31 CET

History:
Fri, 09 Jan 2026 13:28:02 CET – Incident resolved. Cause: A brief interruption in the network services. Fix: Fault correction on cable.
Fri, 09 Jan 2026 08:33:26 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7063614
Location: Eskilstuna
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Thu, 08 Jan 2026 21:32:08 CET
Service(s) restored: Fri, 09 Jan 2026 12:30:41 CET

History:
Fri, 09 Jan 2026 12:29:38 CET – Incident resolved. Cause: Local power outage suspected. Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Thu, 08 Jan 2026 21:36:59 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7049669
Location: Eskilstuna
Description: Multiple customer affecting fault
Fault type: Faulty HW card

Occurred: Sun, 04 Jan 2026 05:19:07 CET
Service(s) restored: Mon, 05 Jan 2026 09:33:43 CET

History:
Mon, 05 Jan 2026 09:33:08 CET – Incident resolved. Cause: Faulty hardware. Fix: Identified faulty hardware was replaced.
Sun, 04 Jan 2026 16:11:10 CET – Order has been sent for continued troubleshooting by field technician on Monday.
Sun, 04 Jan 2026 05:21:39 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7045906
Location: Eskilstuna
Description: Multiple customer affecting fault
Fault type: Fiber break

Occurred: Wed, 31 Dec 2025 17:45:58 CET
Service(s) restored: Wed, 31 Dec 2025 21:57:44 CET

History:
Wed, 31 Dec 2025 21:56:47 CET – Incident resolved. Cause: Fiber break Fix: Fiber cable has been temporarily repaired.
Wed, 31 Dec 2025 18:03:26 CET – Technicians are ordered and will be en route to site shortly to start fault correction.
Wed, 31 Dec 2025 17:51:42 CET – We currently have a network outage again, the issue was previously solved today by technician on-site, but due to previous root cause that was due to rodents – we suspect the issue to be related to this. Technicians have been ordered to site for further investigation.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7045041
Location: Eskilstuna
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Tue, 30 Dec 2025 20:47:40 CET
Service(s) restored: Wed, 31 Dec 2025 11:57:28 CET

History:
Wed, 31 Dec 2025 11:55:05 CET – Incident resolved. Cause: Break in fibercable. Fix: Identified fiber break was repaired.
Wed, 31 Dec 2025 11:54:50 CET – Incident resolved. Cause: Break in fibercable. Fix: Identified fiber break was repaired.
Wed, 31 Dec 2025 09:11:07 CET – Technician on-site. Troubleshooting in progress
Tue, 30 Dec 2025 23:52:07 CET – Technician ordered.
Tue, 30 Dec 2025 20:52:53 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7041030
Location: Eskilstuna
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Sun, 28 Dec 2025 20:27:55 CET
Service(s) restored: Mon, 29 Dec 2025 12:44:53 CET

History:
Mon, 29 Dec 2025 12:42:38 CET – Incident resolved. Cause: Break in fibercable. Fix: Identified fiber break was repaired.
Mon, 29 Dec 2025 12:08:10 CET – Troubleshooting in progress.
Mon, 29 Dec 2025 09:52:32 CET – Troubleshooting in progress.
Sun, 28 Dec 2025 20:33:11 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7068554
Location: FORSHEDA
Description: Multiple customer affecting fault
Fault type: Faulty network element

Occurred: Mon, 12 Jan 2026 05:35:42 CET
Service(s) restored: Tue, 13 Jan 2026 10:45:41 CET

History:
Tue, 13 Jan 2026 10:43:57 CET – Incident resolved. Cause: A brief interruption in the network services. Fix: Faulty hardware have been changed
Mon, 12 Jan 2026 13:41:12 CET – A disturbance detected in our subprovider’s network. Subprovider will replace faulty hardware tuesday morning
Mon, 12 Jan 2026 11:11:03 CET – A disturbance detected in our subprovider’s network. They have dispatched a technician to continue troubleshooting.
Mon, 12 Jan 2026 10:01:43 CET – Troubleshooting is ongoing with subprovider.
Mon, 12 Jan 2026 05:37:25 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7053548
Location: Falun
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Mon, 05 Jan 2026 22:35:10 CET
Service(s) restored: Tue, 06 Jan 2026 15:14:58 CET

History:
Tue, 06 Jan 2026 15:14:34 CET – Incident resolved. Cause: A brief interruption in the network services. Fix: Network services were restored without action.
Tue, 06 Jan 2026 06:45:53 CET – Technician ordered
Mon, 05 Jan 2026 22:48:43 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7061104
Location: Flen
Description: Multiple customer affecting fault
Fault type: Power work

Occurred: Thu, 08 Jan 2026 07:02:18 CET
Service(s) restored: Thu, 08 Jan 2026 19:34:36 CET

History:
Thu, 08 Jan 2026 11:09:48 CET – Incident resolved. Cause: power outage Fix: Subprovider resolved the power outage
Thu, 08 Jan 2026 10:03:17 CET – There is an ongoing power network outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
Thu, 08 Jan 2026 07:04:37 CET – There is an ongoing power network outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7050182
Location: Föllinge
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Mon, 05 Jan 2026 05:19:43 CET
Service(s) restored: Mon, 05 Jan 2026 06:38:02 CET

History:
Mon, 05 Jan 2026 06:37:22 CET – Incident resolved. Cause: Local power outage suspected. Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Mon, 05 Jan 2026 06:31:05 CET – Technician ordered.
Mon, 05 Jan 2026 06:25:29 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7040961
Location: Gimo
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Sun, 28 Dec 2025 17:18:12 CET
Service(s) restored: Mon, 05 Jan 2026 12:50:54 CET

History:
Mon, 29 Dec 2025 09:46:33 CET – Incident resolved. Cause: Local power outage Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Sun, 28 Dec 2025 18:54:09 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7054513
Location: Gränna
Description: Multiple customer affecting fault
Fault type: Faulty network element

Occurred: Tue, 06 Jan 2026 10:56:33 CET
Service(s) restored: Wed, 07 Jan 2026 22:05:04 CET

History:
Wed, 07 Jan 2026 21:55:18 CET – Incident resolved. Cause: Faulty equipment. Fix: Equipment was replaced.
Wed, 07 Jan 2026 21:31:27 CET – Technician initiates work to replace hardware.
Wed, 07 Jan 2026 17:41:37 CET – Technician is on-site, initiates work to replace hardware.
Wed, 07 Jan 2026 16:12:53 CET – Awaiting delivery of replacement equipment and parts.
Tue, 06 Jan 2026 16:13:32 CET – Hardware deemed faulty, replacement equipment arrives wednesday.
Tue, 06 Jan 2026 10:59:20 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7049641
Location: Gustavsberg
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Sun, 04 Jan 2026 05:01:54 CET
Service(s) restored: Sun, 04 Jan 2026 22:38:15 CET

History:
Sun, 04 Jan 2026 22:37:54 CET – Incident resolved. Cause: Local power outage suspected. Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Sun, 04 Jan 2026 19:23:49 CET – There is an ongoing power network outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
Sun, 04 Jan 2026 15:27:11 CET – There is an ongoing power network outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
Sun, 04 Jan 2026 05:04:07 CET – There is an ongoing power network outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7034092
Location: Gällivare
Description: Central network element instability
Fault type: Faulty network element

Occurred: Mon, 22 Dec 2025 14:08:52 CET
Service(s) restored: Tue, 23 Dec 2025 03:50:16 CET

History:
Tue, 23 Dec 2025 03:49:00 CET – Incident resolved. Cause: Faulty network element. Fix: Network element replaced.
Mon, 22 Dec 2025 22:02:13 CET – Replacement equipment and parts have arrived. Technician ordered.
Mon, 22 Dec 2025 18:06:49 CET – We currently have a network outage. Replacement parts have been ordered.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7037397
Location: Gävle
Description: Multiple customer affecting fault
Fault type: Faulty network element

Occurred: Thu, 25 Dec 2025 15:53:11 CET
Service(s) restored: Mon, 05 Jan 2026 17:55:54 CET

History:
Mon, 05 Jan 2026 17:55:05 CET – Incident resolved. Cause: Local power outage. Fix: The power issues have been resolved.
Mon, 05 Jan 2026 10:06:58 CET – Technician ordered.
Wed, 31 Dec 2025 07:48:08 CET – We have ordered replacement parts and the parts are expected to arrive to site 2026/01/05. If they arrive earlier we will dispatch a tehcnician to start fault correction earlier.
Tue, 30 Dec 2025 19:07:15 CET – Awaiting delivery of replacement equipment and parts.
Mon, 29 Dec 2025 17:28:47 CET – Awaiting delivery of replacement equipment and parts.
Mon, 29 Dec 2025 08:45:47 CET – Replacement parts have been ordered.
Sun, 28 Dec 2025 11:07:39 CET – Fault correction is on hold until tomorrow due to lack of access to the location.
Sat, 27 Dec 2025 15:55:22 CET – Technician ordered, we’re still awaiting assignment of technician
Fri, 26 Dec 2025 07:30:11 CET – Technician ordered.
Thu, 25 Dec 2025 15:55:56 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7040327
Location: Hagarshamn
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Sun, 28 Dec 2025 04:42:15 CET
Service(s) restored: Sun, 28 Dec 2025 16:14:55 CET

History:
Sun, 28 Dec 2025 16:14:13 CET – Incident resolved. Cause: Local power outage suspected. Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Sun, 28 Dec 2025 11:23:53 CET – There is an ongoing power network outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
Sun, 28 Dec 2025 04:54:18 CET – There is an ongoing power network outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7047213
Location: Hedesunda
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Fri, 02 Jan 2026 05:46:22 CET
Service(s) restored: Fri, 02 Jan 2026 10:58:27 CET

History:
Fri, 02 Jan 2026 10:58:05 CET – Incident resolved. Cause: Local power outage suspected. Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Fri, 02 Jan 2026 05:47:55 CET – There is an ongoing power network outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7060130
Location: Hemse
Description: Multiple customer affecting fault
Fault type: Faulty network element

Occurred: Wed, 07 Jan 2026 14:59:13 CET
Service(s) restored: Sun, 11 Jan 2026 19:01:27 CET

History:
Fri, 09 Jan 2026 20:26:39 CET – Incident resolved. Cause: A interruption in the network services. Fix: Network services were restored with action.
Thu, 08 Jan 2026 15:42:45 CET – Technician on-site has confirmed broken hardware. Replacement parts have been ordered and are expected to arrive on-site Friday afternoon.
Thu, 08 Jan 2026 10:53:36 CET – Technician ordered.
Thu, 08 Jan 2026 10:24:50 CET – Troubleshooting in progress.
Wed, 07 Jan 2026 17:41:04 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7046789
Location: Hofors
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Thu, 01 Jan 2026 16:18:49 CET
Service(s) restored: Thu, 01 Jan 2026 16:41:24 CET

History:
Thu, 01 Jan 2026 16:40:14 CET – Incident resolved. Cause: Local power outage. Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Thu, 01 Jan 2026 16:27:32 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7060829
Location: Huddinge
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Wed, 07 Jan 2026 21:47:13 CET
Service(s) restored: Thu, 08 Jan 2026 01:34:50 CET

History:
Thu, 08 Jan 2026 01:33:33 CET – Incident resolved. Cause: Local power outage Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Thu, 08 Jan 2026 01:17:53 CET – There is an ongoing power network outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
Wed, 07 Jan 2026 22:02:03 CET – There is an ongoing power network outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7034651
Location: Hyltebruk
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Tue, 23 Dec 2025 06:20:11 CET
Service(s) restored: Tue, 23 Dec 2025 12:41:53 CET

History:
Tue, 23 Dec 2025 06:26:11 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.