Företag – Driftinformation

Information kring drift­störningar

Privatkunder med aktiv tjänst i GlobalConnects öppna nät hänvisas till sin tjänsteleverantör för frågor och support.

Notera att vi skriver uppdateringarna på engelska då vi har ett flertal internationella kunder.

Pågående driftstörningar

Ticket number: CS7290953
Location: Katthammarsvik
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Tue, 14 Apr 2026 15:33:01 CEST
Estimated Time of Repair: To be announced

Status: Field technician ordered
Next update: Wed, 15 Apr 2026 17:00:00 CEST

Last update(s):
Tue, 14 Apr 2026 16:13:21 CEST – We currently have a disturbance affecting the service quality. Packet loss and latency might be experienced. A technician dispatched to continue troubleshooting.
The update(s) are machine translated.

Ticket number: CS7203248
Location: Stockholm
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Fri, 06 Mar 2026 14:52:49 CET
Estimated Time of Repair: To be announced

Status: Troubleshooting ongoing
Next update: Tue, 21 Apr 2026 16:00:00 CEST

Last update(s):
Tue, 07 Apr 2026 13:58:58 CEST – Troubleshooting in progress.
Tue, 07 Apr 2026 13:03:55 CEST – Troubleshooting in progress.
Mon, 30 Mar 2026 07:52:10 CEST – Troubleshooting in progress.
Fri, 27 Mar 2026 17:00:10 CET – Troubleshooting ongoing
Thu, 26 Mar 2026 13:02:27 CET – Troubleshooting ongoing
Wed, 25 Mar 2026 13:24:26 CET – Troubleshooting ongoing
Sat, 21 Mar 2026 09:09:22 CET – Troubleshooting ongoing
Fri, 20 Mar 2026 13:27:32 CET – Troubleshooting ongoing
Fri, 20 Mar 2026 09:12:05 CET – Troubleshooting in progress.
Thu, 19 Mar 2026 08:55:26 CET – Troubleshooting in progress.
Tue, 17 Mar 2026 13:12:46 CET – We currently have a disturbance affecting the service quality. Packet loss and latency might be experienced. Troubleshooting in progress.
Fri, 13 Mar 2026 20:51:27 CET – Troubleshooting in progress.
Fri, 13 Mar 2026 13:13:38 CET – Troubleshooting in progress.
Fri, 06 Mar 2026 14:59:06 CET – We currently have a disturbance affecting the service quality. Packet loss and latency might be experienced. Troubleshooting in progress.
The update(s) are machine translated.

Åtgärdade driftstörningar

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7270298
Location: Mölnlycke, Rävlanda, Hindås, Bollebygd
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Sun, 05 Apr 2026 20:44:01 CEST
Service(s) restored: Sun, 05 Apr 2026 23:18:03 CEST

History:
Sun, 05 Apr 2026 23:16:57 CEST – Incident resolved. Cause: A brief interruption in the network services. Fix: Network services were restored without action.
Sun, 05 Apr 2026 20:48:40 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7273606
Location: Alvesta
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Tue, 07 Apr 2026 21:11:54 CEST
Service(s) restored: Tue, 07 Apr 2026 21:54:23 CEST

History:
Tue, 07 Apr 2026 21:53:51 CEST – Incident resolved. Cause: A brief interruption in the network services. Fix: Network services were restored without action.
Tue, 07 Apr 2026 21:13:16 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7274793
Location: Arboga
Description: Multiple customer affecting fault
Fault type: Fiber break

Occurred: Wed, 08 Apr 2026 10:51:14 CEST
Service(s) restored: Sat, 11 Apr 2026 20:48:20 CEST

History:
Sat, 11 Apr 2026 20:46:57 CEST – Incident resolved. Cause: Fiber break. Fix: Fiber break located and spliced.
Sat, 11 Apr 2026 17:01:51 CEST – Subprovider informs they have a field technician out on this and troubleshooting is still ongoing, but they do not yet have an estimated time for when the fault should be resolved.
Sat, 11 Apr 2026 12:06:50 CEST – Troubleshooting continues with subprovider, exact fault location has yet to be found but work is ongoing.
Fri, 10 Apr 2026 20:17:32 CEST – Troubleshooting is still ongoing with subprovider, no ETR available for the time being.
Fri, 10 Apr 2026 15:50:19 CEST – Troubleshooting is still ongoing with subprovider, no ETR available for the time being.
Fri, 10 Apr 2026 09:57:58 CEST – Troubleshooting is still ongoing with subprovider, no ETR available for the time being.
Thu, 09 Apr 2026 20:27:41 CEST – A disturbance detected in our subprovider’s network.
Thu, 09 Apr 2026 16:08:40 CEST – A disturbance detected in our subprovider’s network. Troubleshooting is ongoing with subprovider.
Thu, 09 Apr 2026 16:07:11 CEST – A disturbance detected in our subprovider’s network. Troubleshooting is ongoing with subprovider.
Thu, 09 Apr 2026 14:10:09 CEST – Field technician on-site. Troubleshooting in progress
Thu, 09 Apr 2026 12:50:54 CEST – Technician on-site. Fault correction in progress
Thu, 09 Apr 2026 08:59:51 CEST – Technician en route.
Wed, 08 Apr 2026 17:51:30 CEST – Fault correction is on hold until tomorrow due to lack of access to the location.
Wed, 08 Apr 2026 17:09:11 CEST – Awaiting technician to be en route.
Wed, 08 Apr 2026 13:40:01 CEST – A technician has been ordered.
Wed, 08 Apr 2026 10:53:54 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7290528
Location: Bockara
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Tue, 14 Apr 2026 13:21:35 CEST
Service(s) restored: Tue, 14 Apr 2026 13:58:44 CEST

History:
Tue, 14 Apr 2026 13:58:16 CEST – Incident resolved. Cause: Local power outage. Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Tue, 14 Apr 2026 13:23:37 CEST – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7278091
Location: Borgholm
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Thu, 09 Apr 2026 11:06:01 CEST
Service(s) restored: Thu, 09 Apr 2026 11:42:14 CEST

History:
Thu, 09 Apr 2026 11:41:41 CEST – Incident resolved. Cause: Power outage. Fix: Power outage has been resolved.
Thu, 09 Apr 2026 11:09:34 CEST – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7269826
Location: Bro
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Sun, 05 Apr 2026 13:49:33 CEST
Service(s) restored: Sun, 05 Apr 2026 14:15:42 CEST

History:
Sun, 05 Apr 2026 14:15:04 CEST – Incident resolved. Cause: Local power outage. Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Sun, 05 Apr 2026 13:50:16 CEST – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7278850
Location: Danderyd
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Thu, 09 Apr 2026 14:34:49 CEST
Service(s) restored: Thu, 09 Apr 2026 15:54:52 CEST

History:
Thu, 09 Apr 2026 15:54:31 CEST – Incident resolved. Cause: A brief interruption in the network services. Fix: Network services were restored without action.
Thu, 09 Apr 2026 14:36:17 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7285957
Location: Ekeby
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Mon, 13 Apr 2026 10:24:21 CEST
Service(s) restored: Mon, 13 Apr 2026 11:50:34 CEST

History:
Mon, 13 Apr 2026 11:49:58 CEST – Incident resolved. Cause: Local power work. Fix: The power work has been resolved, and the network services are available again. All systems are working as normal.
Mon, 13 Apr 2026 10:30:40 CEST – There is an ongoing power work in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7270233
Location: Emmaboda
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Sun, 05 Apr 2026 20:21:03 CEST
Service(s) restored: Mon, 06 Apr 2026 08:53:32 CEST

History:
Mon, 06 Apr 2026 08:40:16 CEST – Incident resolved. Cause: Local power outage. Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Mon, 06 Apr 2026 07:29:12 CEST – A technician has been ordered.
Mon, 06 Apr 2026 02:59:14 CEST – Troubleshooting in progress.
Sun, 05 Apr 2026 20:23:06 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7290561
Location: Enköping
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Tue, 14 Apr 2026 13:33:47 CEST
Service(s) restored: Tue, 14 Apr 2026 18:16:02 CEST

History:
Tue, 14 Apr 2026 18:15:16 CEST – Incident resolved. Cause: The switch has been terminated Fix: The switch has been terminated
Tue, 14 Apr 2026 13:35:50 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7276644
Location: Filipstad
Description: Multiple customer affecting fault
Fault type: Fiber break

Occurred: Wed, 08 Apr 2026 15:38:36 CEST
Service(s) restored: Fri, 10 Apr 2026 12:32:30 CEST

History:
Fri, 10 Apr 2026 12:31:26 CEST – Incident resolved. Cause: Fiber break. Fix: Fiber break has been temporarily repaired.
Fri, 10 Apr 2026 11:48:23 CEST – Technician on-site. Deployment of fibre cable in progress.
Fri, 10 Apr 2026 09:28:46 CEST – Technician on-site. Excavation work in progress
Thu, 09 Apr 2026 15:39:50 CEST – Technician confirms cable cut and excavation work is required. An excavator has been booked for the location.
Thu, 09 Apr 2026 14:36:37 CEST – Technician on-site. Excavation work in progress
Thu, 09 Apr 2026 12:50:15 CEST – Technician on-site. Excavation work in progress
Thu, 09 Apr 2026 07:49:57 CEST – An excavator has been booked for the location. ETA 10:00 CET
Wed, 08 Apr 2026 23:02:17 CEST – Technician confirms cable cut and excavation work is required. An excavator has been booked for the location.
Wed, 08 Apr 2026 20:33:49 CEST – Technician on-site. Troubleshooting in progress
Wed, 08 Apr 2026 18:37:08 CEST – A technician dispatched to continue troubleshooting. ETA 2 hours
Wed, 08 Apr 2026 17:05:54 CEST – A technician has been ordered.
Wed, 08 Apr 2026 15:45:08 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7270157
Location: Fiskebäckski
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Sun, 05 Apr 2026 18:52:51 CEST
Service(s) restored: Sun, 05 Apr 2026 20:06:42 CEST

History:
Sun, 05 Apr 2026 20:06:09 CEST – Incident resolved. Cause: Local power outage. Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Sun, 05 Apr 2026 18:55:40 CEST – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7284619
Location: Fjärås
Description: Multiple customer affecting fault
Fault type: Fault correction

Occurred: Sun, 12 Apr 2026 14:19:00 CEST
Service(s) restored: Sun, 12 Apr 2026 15:43:34 CEST

History:
Sun, 12 Apr 2026 15:36:13 CEST – Incident resolved. Cause: A brief interruption in the network services. Fix: Network services were restored after Fault correction
Sun, 12 Apr 2026 14:22:27 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7269893
Location: Fjärås
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Sun, 05 Apr 2026 15:03:41 CEST
Service(s) restored: Sun, 05 Apr 2026 15:14:10 CEST

History:
Sun, 05 Apr 2026 15:12:53 CEST – Incident resolved. Cause: Local power outage. Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Sun, 05 Apr 2026 15:06:55 CEST – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7270100
Location: Flen
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Sun, 05 Apr 2026 18:10:47 CEST
Service(s) restored: Sun, 05 Apr 2026 18:23:44 CEST

History:
Sun, 05 Apr 2026 18:23:11 CEST – Incident resolved. Cause: Local power outage suspected. Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Sun, 05 Apr 2026 18:20:24 CEST – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7286728
Location: Frösön
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Mon, 13 Apr 2026 13:11:37 CEST
Service(s) restored: Mon, 13 Apr 2026 14:27:00 CEST

History:
Mon, 13 Apr 2026 14:26:35 CEST – Incident resolved. Cause: A brief interruption in the network services. Fix: Network services were restored without action.
Mon, 13 Apr 2026 13:13:49 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7273774
Location: Fårösund
Description: Multiple customer affecting fault
Fault type: Maintenance

Occurred: Wed, 08 Apr 2026 06:01:15 CEST
Service(s) restored: Wed, 08 Apr 2026 09:13:51 CEST

History:
Wed, 08 Apr 2026 09:13:12 CEST – Incident resolved. Cause: The planned work could not be completed on time due to unforseen complications. Fix: Overdue planned worked completed.
Wed, 08 Apr 2026 06:04:47 CEST – The planned work could not be completed on time due to unforseen complications. Technicians are still on site working on the remainder of the work. ETR is around 07.30, we’ll keep you up to speed when we have more information to share.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7277593
Location: Gimo
Description: Multiple customer affecting fault
Fault type: Power work

Occurred: Thu, 09 Apr 2026 09:15:51 CEST
Service(s) restored: Thu, 09 Apr 2026 13:21:04 CEST

History:
Thu, 09 Apr 2026 13:20:26 CEST – Incident resolved. Cause: Local power work. Fix: The power work has been resolved, and the network services are available again. All systems are working as normal.
Thu, 09 Apr 2026 10:33:23 CEST – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
Thu, 09 Apr 2026 09:44:51 CEST – A technician has been ordered.
Thu, 09 Apr 2026 09:18:32 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7273760
Location: Göteborg
Description: Multiple customer affecting fault
Fault type: Re-routing

Occurred: Wed, 08 Apr 2026 04:34:32 CEST
Service(s) restored: Wed, 08 Apr 2026 11:46:40 CEST

History:
Wed, 08 Apr 2026 11:46:06 CEST – Incident resolved. Cause: The planned work could not be completed on time due to unforseen complications. Fix: Overdue planned worked completed.
Wed, 08 Apr 2026 04:42:11 CEST – The planned work could not be completed on time due to unforseen complications. Subprovider has pinpointed the issue to a location where access cannot be granted until 07.00 in the morning. We’re awaiting updates from subprovider during the early hours of the day and will keep you posted when we know more. ETR should be shortly after, around 08.00-09.00 as the issue is demeed to be a minor fault.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7270034
Location: HUSBY-REKARN
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Sun, 05 Apr 2026 16:49:58 CEST
Service(s) restored: Sun, 05 Apr 2026 20:54:35 CEST

History:
Sun, 05 Apr 2026 20:52:57 CEST – Incident resolved. Cause: Local power outage. Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Sun, 05 Apr 2026 16:54:08 CEST – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7290942
Location: Halmstad
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Tue, 14 Apr 2026 15:25:25 CEST
Service(s) restored: Tue, 14 Apr 2026 19:01:01 CEST

History:
Tue, 14 Apr 2026 19:00:13 CEST – Incident resolved. Cause: A loose cable to the rectifier (power issue) Fix: Technician reconnected the loose cable to the rectifier that restored the power
Tue, 14 Apr 2026 15:52:28 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7285153
Location: Hamburgsund
Description: Multiple customer affecting fault
Fault type: Fiber break

Occurred: Mon, 13 Apr 2026 07:36:35 CEST
Service(s) restored: Mon, 13 Apr 2026 18:44:28 CEST

History:
Mon, 13 Apr 2026 18:40:52 CEST – Incident resolved. Cause: Fiber break. Fix: Fiber break located and spliced.
Mon, 13 Apr 2026 16:49:22 CEST – Majority of network services have been restored. Technicians continue to work on restoring the remaining affected services.
Mon, 13 Apr 2026 16:25:01 CEST – Fibre splicing in progress.
Mon, 13 Apr 2026 13:01:37 CEST – Fibre splicing is still in progress.
Mon, 13 Apr 2026 10:19:30 CEST – Technician on-site. Fault correction in progress
Mon, 13 Apr 2026 08:03:17 CEST – A technician has been ordered to supsected fault location.
Mon, 13 Apr 2026 07:38:37 CEST – We currently have a network outage. Cable fault detected.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7275104
Location: Haparanda
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Wed, 08 Apr 2026 11:55:01 CEST
Service(s) restored: Wed, 08 Apr 2026 21:10:30 CEST

History:
Wed, 08 Apr 2026 21:09:47 CEST – Incident resolved. Cause: A brief interruption in the network services. Fix: Network services were restored after a restart of the equipment
Wed, 08 Apr 2026 20:33:26 CEST – Technician en route.
Wed, 08 Apr 2026 17:07:09 CEST – A technician has been ordered.
Wed, 08 Apr 2026 14:03:24 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7291190
Location: Helsingborg
Description: Multiple customer affecting fault
Fault type: Fiber work

Occurred: Tue, 14 Apr 2026 17:00:24 CEST
Service(s) restored: Tue, 14 Apr 2026 21:31:13 CEST

History:
Tue, 14 Apr 2026 21:22:24 CEST – Incident resolved. Cause: Failed planned work. Fix: Port swap on equipment.
Tue, 14 Apr 2026 19:07:25 CEST – A technician has been ordered.
Tue, 14 Apr 2026 17:39:54 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7270595
Location: Helsingborg
Description: Multiple customer affecting fault
Fault type: Faulty network element

Occurred: Mon, 06 Apr 2026 10:41:36 CEST
Service(s) restored: Fri, 10 Apr 2026 13:41:25 CEST

History:
Fri, 10 Apr 2026 13:40:56 CEST – Incident resolved. Cause: Globalconnect hardware. Fix: Hardware replaced.
Fri, 10 Apr 2026 09:49:04 CEST – Technician has booked a time for access to the site with facility management in the afternoon to perform the swap.
Thu, 09 Apr 2026 17:07:44 CEST – Replacement equipment and parts have arrived.
Thu, 09 Apr 2026 14:08:39 CEST – Awaiting delivery of replacement equipment and parts.
Wed, 08 Apr 2026 12:03:05 CEST – Awaiting delivery of replacement equipment and parts.
Tue, 07 Apr 2026 13:54:06 CEST – Replacement parts have been ordered.
Tue, 07 Apr 2026 10:33:26 CEST – Fault correction is on hold until tomorrow due to lack of access to the location.
Tue, 07 Apr 2026 07:51:40 CEST – Technician en route.
Mon, 06 Apr 2026 11:34:27 CEST – A technician has been ordered.
Mon, 06 Apr 2026 10:42:41 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7270960
Location: Hjälteby
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Mon, 06 Apr 2026 22:33:37 CEST
Service(s) restored: Tue, 07 Apr 2026 17:07:27 CEST

History:
Tue, 07 Apr 2026 17:06:35 CEST – Incident resolved. Cause: Fiber break. Fix: Identified fiber break was repaired.
Tue, 07 Apr 2026 12:44:06 CEST – A disturbance detected in our subprovider’s network. Troubleshooting is ongoing with subprovider.
Tue, 07 Apr 2026 07:11:49 CEST – A technician has been ordered.
Mon, 06 Apr 2026 22:34:44 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7270715
Location: Härryda
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Mon, 06 Apr 2026 13:48:02 CEST
Service(s) restored: Tue, 07 Apr 2026 12:39:27 CEST

History:
Tue, 07 Apr 2026 12:39:11 CEST – Incident resolved. Cause: Local power outage. Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Tue, 07 Apr 2026 10:24:39 CEST – A technician dispatched to continue troubleshooting. ETA 4 hours
Tue, 07 Apr 2026 06:00:08 CEST – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
Mon, 06 Apr 2026 23:36:58 CEST – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
Mon, 06 Apr 2026 19:59:39 CEST – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
Mon, 06 Apr 2026 15:58:03 CEST – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
Mon, 06 Apr 2026 13:49:41 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7269817
Location: Kareby
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Sun, 05 Apr 2026 13:46:22 CEST
Service(s) restored: Sun, 05 Apr 2026 14:17:24 CEST

History:
Sun, 05 Apr 2026 14:16:41 CEST – Incident resolved. Cause: Local power outage. Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Sun, 05 Apr 2026 13:47:40 CEST – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7285241
Location: Knutby
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Mon, 13 Apr 2026 08:05:16 CEST
Service(s) restored: Mon, 13 Apr 2026 08:39:24 CEST

History:
Mon, 13 Apr 2026 08:38:58 CEST – Incident resolved. Cause: Local power outage. Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Mon, 13 Apr 2026 08:19:36 CEST – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
Mon, 13 Apr 2026 08:10:21 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7270011
Location: Konga
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Sun, 05 Apr 2026 16:26:55 CEST
Service(s) restored: Sun, 05 Apr 2026 17:08:37 CEST

History:
Sun, 05 Apr 2026 16:53:24 CEST – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
The history log is machine translated.