Företag – Driftinformation

Ticket number: CS7187171
Location: KUNGSÄNGEN
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Sat, 28 Feb 2026 08:12:37 CET
Estimated Time of Repair: To be announced

Status: Troubleshooting ongoing
Next update: Mon, 02 Mar 2026 10:00:00 CET

Ticket number: CS7181791
Location: Uppsala
Description: Multiple customer affecting fault
Fault type: Faulty network element

Occurred: Wed, 25 Feb 2026 20:53:06 CET
Estimated Time of Repair: To be announced

Status: Replacement parts ordered
Next update: Mon, 02 Mar 2026 13:30:00 CET

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7187185
Location: Alunda
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Sat, 28 Feb 2026 08:42:06 CET
Service(s) restored: Sat, 28 Feb 2026 15:30:21 CET

History:
Sat, 28 Feb 2026 15:29:54 CET – Incident resolved. Cause: Local power outage. Fix: The power outage has been resolved.
Sat, 28 Feb 2026 09:08:35 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7185041
Location: Alunda
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Fri, 27 Feb 2026 06:44:00 CET
Service(s) restored: Fri, 27 Feb 2026 08:18:46 CET

History:
Fri, 27 Feb 2026 08:17:29 CET – Incident resolved. Cause: Local power outage suspected. Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Fri, 27 Feb 2026 06:47:52 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7180708
Location: Alunda
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Wed, 25 Feb 2026 13:09:34 CET
Service(s) restored: Wed, 25 Feb 2026 13:29:25 CET

History:
Wed, 25 Feb 2026 13:28:40 CET – Incident resolved. Cause: Local power outage Fix: No action taken, services were restored automatically.
Wed, 25 Feb 2026 13:11:58 CET – There is an ongoing power outage in the area, Power supplier is working on solving the issue.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7171286
Location: Arboga
Description: Multiple customer affecting fault
Fault type: Faulty network element

Occurred: Sun, 22 Feb 2026 04:01:07 CET
Service(s) restored: Wed, 25 Feb 2026 14:28:19 CET

History:
Wed, 25 Feb 2026 14:20:11 CET – Incident resolved. Cause: Faulty optics. Fix: Optics were replaced.
Mon, 23 Feb 2026 16:09:49 CET – We currently have a network outage due to defective hardware. Replacement equipment has been ordered.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7184006
Location: Boden
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Thu, 26 Feb 2026 13:57:33 CET
Service(s) restored: Fri, 27 Feb 2026 08:03:08 CET

History:
Fri, 27 Feb 2026 08:02:15 CET – Incident resolved. Cause: Local power outage suspected. Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Thu, 26 Feb 2026 16:08:16 CET – A technician has been ordered.
Thu, 26 Feb 2026 13:59:54 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7156553
Location: Boden
Description: Multiple customer affecting fault
Fault type: Power work

Occurred: Tue, 17 Feb 2026 09:49:56 CET
Service(s) restored: Tue, 17 Feb 2026 12:50:04 CET

History:
Tue, 17 Feb 2026 12:48:54 CET – Incident resolved. Cause: planned work, power outage Fix: Services were restored without action
Tue, 17 Feb 2026 09:54:17 CET – We currently have a network outage due to planned power work in the area. ETR 12:00.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7117975
Location: Borås
Description: Multiple customer affecting fault
Fault type: Fiber break

Occurred: Mon, 02 Feb 2026 11:11:32 CET
Service(s) restored: Mon, 02 Feb 2026 21:06:02 CET

History:
Mon, 02 Feb 2026 21:05:11 CET – Incident resolved. Cause: Fiber break Fix: Fiber break located and spliced.
Mon, 02 Feb 2026 19:18:31 CET – Subprovider informs that fiber splicing is still ongoing. No new ETR has been given as of now.
Mon, 02 Feb 2026 17:52:10 CET – Fiber splicing is ongoing.
Mon, 02 Feb 2026 15:15:33 CET – A fiber cut has been detected in our subprovider’s network. Fiber splicing is ongoing on site.
Mon, 02 Feb 2026 11:42:29 CET – A disturbance detected in our subprovider’s network. Troubleshooting is ongoing with subprovider.
Mon, 02 Feb 2026 11:12:58 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7168917
Location: Bro
Description: Multiple customer affecting fault
Fault type: Power work

Occurred: Fri, 20 Feb 2026 11:10:47 CET
Service(s) restored: Fri, 20 Feb 2026 16:41:09 CET

History:
Fri, 20 Feb 2026 16:40:02 CET – Incident resolved. Cause: Planned power work. Fix: Planned power work completed.
Fri, 20 Feb 2026 11:14:47 CET – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7131110
Location: Bro
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Fri, 06 Feb 2026 08:50:05 CET
Service(s) restored: Fri, 06 Feb 2026 11:32:40 CET

History:
Fri, 06 Feb 2026 11:31:42 CET – Incident resolved. Cause: A brief interruption in the network services. Force majeure. Fix: Power issue on site has been resolved, and the network services are available again. All systems are working as normal.
Fri, 06 Feb 2026 11:09:49 CET – Technician on-site. Troubleshooting in progress
Fri, 06 Feb 2026 09:08:33 CET – .
Fri, 06 Feb 2026 09:00:58 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7151126
Location: Central
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Sun, 15 Feb 2026 12:07:52 CET
Service(s) restored: Mon, 16 Feb 2026 03:07:48 CET

History:
Mon, 16 Feb 2026 03:06:57 CET – Incident resolved. Cause: A brief interruption in the network services. Fix: Equipment was rebooted
Sun, 15 Feb 2026 20:38:49 CET – Technician en route.
Sun, 15 Feb 2026 18:52:45 CET – Troubleshooting in progress.
Sun, 15 Feb 2026 14:45:42 CET – A disturbance detected in our subprovider’s network. Troubleshooting is ongoing with subprovider.
Sun, 15 Feb 2026 12:13:25 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7178540
Location: Cloud PBX
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Tue, 24 Feb 2026 16:12:03 CET
Service(s) restored: Tue, 24 Feb 2026 17:11:32 CET

History:
Tue, 24 Feb 2026 16:19:34 CET – Incident resolved. Cause: A brief interruption in the network services. Fix: Network services were restored without action.
Tue, 24 Feb 2026 16:12:56 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7130018
Location: DELSBO
Description: Multiple customer affecting fault
Fault type: Faulty HW card

Occurred: Thu, 05 Feb 2026 16:04:33 CET
Service(s) restored: Thu, 12 Feb 2026 19:36:11 CET

History:
Thu, 12 Feb 2026 19:35:34 CET – Incident resolved. Cause: Faulty hardware card. Fix: Hardware card has been replaced.
Thu, 12 Feb 2026 13:03:20 CET – Replacement equipment and parts has arrived and technician will be dispatched in the evening for fault correction.
Thu, 12 Feb 2026 12:01:24 CET – Awaiting delivery of replacement equipment and parts.
Wed, 11 Feb 2026 11:36:30 CET – Awaiting delivery of replacement equipment and parts.
Tue, 10 Feb 2026 20:37:03 CET – Awaiting delivery of replacement equipment and parts.
Tue, 10 Feb 2026 09:40:36 CET – Awaiting delivery of replacement equipment and parts.
Mon, 09 Feb 2026 09:16:59 CET – Awaiting delivery of replacement equipment and parts.
Fri, 06 Feb 2026 16:45:26 CET – Awaiting delivery of replacement equipment and parts.
Fri, 06 Feb 2026 10:51:43 CET – Awaiting delivery of replacement equipment and parts.
Thu, 05 Feb 2026 21:40:35 CET – Hardware fault detected, Replacement parts will be ordered.
Thu, 05 Feb 2026 19:33:17 CET – A technician has been ordered.
Thu, 05 Feb 2026 16:05:53 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7133940
Location: Dalarna
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Sat, 07 Feb 2026 22:04:17 CET
Service(s) restored: Sun, 08 Feb 2026 03:55:40 CET

History:
Sun, 08 Feb 2026 01:00:35 CET – Incident resolved. Cause: A brief interruption in the network services. Fix: Network services were restored
Sun, 08 Feb 2026 00:30:57 CET – Technician on-site. Troubleshooting in progress
Sat, 07 Feb 2026 22:09:01 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7150910
Location: Danderyd
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Sun, 15 Feb 2026 04:14:49 CET
Service(s) restored: Sun, 15 Feb 2026 06:17:22 CET

History:
Sun, 15 Feb 2026 06:13:01 CET – Incident resolved. Cause: Local power outage suspected. Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Sun, 15 Feb 2026 04:18:41 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7128338
Location: Degerhamn
Description: Multiple customer affecting fault
Fault type: Fiber break

Occurred: Thu, 05 Feb 2026 11:27:34 CET
Service(s) restored: Thu, 05 Feb 2026 23:44:21 CET

History:
Thu, 05 Feb 2026 19:24:07 CET – Technician on-site. Excavation work in progress
Thu, 05 Feb 2026 15:18:01 CET – Technician on-site. Excavation work in progress
Thu, 05 Feb 2026 14:07:13 CET – Cable fault detected. Excavation team on site, technicians en route.
Thu, 05 Feb 2026 11:29:40 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7184391
Location: Dingle
Description: Multiple customer affecting fault
Fault type: Fiber break

Occurred: Thu, 26 Feb 2026 16:27:18 CET
Service(s) restored: Fri, 27 Feb 2026 01:32:23 CET

History:
Fri, 27 Feb 2026 01:27:56 CET – Incident resolved. Cause: Fiber break. Fix: Fiber break located and spliced.
Fri, 27 Feb 2026 00:57:14 CET – Splicing has been completed. All services should be restored.
Fri, 27 Feb 2026 00:19:51 CET – Splicing is ongoing.
Thu, 26 Feb 2026 22:09:17 CET – Technician on-site. Deployment of fibre cable in progress.
Thu, 26 Feb 2026 21:03:55 CET – Technician on-site. Deployment of fibre cable in progress.
Thu, 26 Feb 2026 20:08:17 CET – Our field engineers have the materials for the repairs and are heading back to fault location to begin preparing for splicing.
Thu, 26 Feb 2026 19:38:29 CET – Technicians are gathering the necessary materials for the repairs.
Thu, 26 Feb 2026 17:34:32 CET – Technician en route. ETA 19:00.
Thu, 26 Feb 2026 17:19:59 CET – A technician has been ordered.
Thu, 26 Feb 2026 16:56:34 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7143538
Location: EKERÖ
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Wed, 11 Feb 2026 15:13:07 CET
Service(s) restored: Sun, 15 Feb 2026 11:02:49 CET

History:
Wed, 11 Feb 2026 16:06:24 CET – Incident resolved. Cause: Local power outage Fix: Services were restored without action.
Wed, 11 Feb 2026 15:38:59 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7145621
Location: Ekolsund
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Thu, 12 Feb 2026 12:28:39 CET
Service(s) restored: Thu, 12 Feb 2026 14:10:10 CET

History:
Thu, 12 Feb 2026 14:09:20 CET – Incident resolved. Cause: Local power outage suspected. Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Thu, 12 Feb 2026 12:31:03 CET – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7134060
Location: Emmaboda
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Sun, 08 Feb 2026 01:35:23 CET
Service(s) restored: Sun, 08 Feb 2026 18:58:08 CET

History:
Sun, 08 Feb 2026 15:14:37 CET – We currently have a network outage. Troubleshooting in progress.
Sun, 08 Feb 2026 10:34:47 CET – Incident resolved. Cause: A brief interruption in the network services. Fix: Technician on-site restarted equipment.
Sun, 08 Feb 2026 06:17:04 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7149861
Location: Enköping
Description: Multiple customer affecting fault
Fault type: Faulty network element

Occurred: Fri, 13 Feb 2026 17:05:48 CET
Service(s) restored: Fri, 20 Feb 2026 11:01:48 CET

History:
Fri, 20 Feb 2026 11:00:38 CET – Incident resolved. Cause: A brief interruption in the network services. Fix: Network services were restored with action.
Fri, 20 Feb 2026 09:57:59 CET – Technician on site, troubleshooting ongoing.
Thu, 19 Feb 2026 14:04:57 CET – The technician has been on site troubleshooting, further troubleshooting is postponed until tomorrow 2026-02-20
Wed, 18 Feb 2026 16:58:35 CET – Awaiting delivery of replacement equipment and parts.
Mon, 16 Feb 2026 10:28:26 CET – Awaiting delivery of replacement equipment and parts.
Fri, 13 Feb 2026 21:03:32 CET – Our engineers have restored parts of the affected services by re-routing the network traffic. Awaiting delivery of replacement equipment and parts to restore remaining services.
Fri, 13 Feb 2026 17:10:25 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7134265
Location: Enköping
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Sun, 08 Feb 2026 13:20:55 CET
Service(s) restored: Sun, 08 Feb 2026 16:58:11 CET

History:
Sun, 08 Feb 2026 16:55:16 CET – Incident resolved. Cause: Had a switch that crashed and all switches behind it went down with it. Fix: Restart of the first switch in the chain and all services came back up
Sun, 08 Feb 2026 15:10:18 CET – A technician has been ordered.
Sun, 08 Feb 2026 13:30:58 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7184721
Location: Eskilstuna
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Thu, 26 Feb 2026 20:42:44 CET
Service(s) restored: Fri, 27 Feb 2026 09:00:12 CET

History:
Fri, 27 Feb 2026 08:59:42 CET – Incident resolved. Cause: Rodents had chewed on the fibercable Fix: Technician on site replaced the cable
Fri, 27 Feb 2026 08:47:03 CET – A technician has been ordered.
Thu, 26 Feb 2026 20:44:30 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7174049
Location: Eskilstuna
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Mon, 23 Feb 2026 10:45:46 CET
Service(s) restored: Mon, 23 Feb 2026 16:47:56 CET

History:
Mon, 23 Feb 2026 16:28:32 CET – Incident resolved. Cause: Fiber break. Fix: Identified fiber break was repaired.
Mon, 23 Feb 2026 13:55:18 CET – A technician has been ordered.
Mon, 23 Feb 2026 10:47:37 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7131748
Location: Eskilstuna
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Fri, 06 Feb 2026 11:55:19 CET
Service(s) restored: Fri, 06 Feb 2026 12:54:47 CET

History:
Fri, 06 Feb 2026 12:59:51 CET – Incident resolved. Cause: A brief interruption in the network services. Fix: Network services were restored without action.
Fri, 06 Feb 2026 11:58:01 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7131185
Location: Eskilstuna
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Fri, 06 Feb 2026 09:00:10 CET
Service(s) restored: Fri, 06 Feb 2026 10:22:03 CET

History:
Fri, 06 Feb 2026 10:21:06 CET – Incident resolved. Cause: A brief interruption in the network services. Fix: Network services were restored without action.
Fri, 06 Feb 2026 09:02:37 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7123048
Location: Eskilstuna
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Wed, 04 Feb 2026 09:29:46 CET
Service(s) restored: Wed, 04 Feb 2026 11:20:34 CET

History:
Wed, 04 Feb 2026 11:19:51 CET – Incident resolved. Cause: A brief interruption in the network services. Fix: Network services were restored without action.
Wed, 04 Feb 2026 09:32:47 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7117231
Location: Eskilstuna
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Mon, 02 Feb 2026 09:08:02 CET
Service(s) restored: Mon, 02 Feb 2026 12:45:44 CET

History:
Mon, 02 Feb 2026 12:44:56 CET – Incident resolved. Cause: A brief interruption in the network services. Fix: Network services were restored.
Mon, 02 Feb 2026 09:09:59 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7171228
Location: Eslöv
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Sat, 21 Feb 2026 23:59:47 CET
Service(s) restored: Sun, 22 Feb 2026 12:46:53 CET

History:
Sun, 22 Feb 2026 12:44:55 CET – Incident resolved. Cause: A brief interruption in the network services. Fix: Network services were restored
Sun, 22 Feb 2026 00:02:36 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7111380
Location: Eslöv
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Thu, 29 Jan 2026 08:54:30 CET
Service(s) restored: Thu, 29 Jan 2026 14:52:01 CET

History:
Thu, 29 Jan 2026 14:50:59 CET – Incident resolved. Cause: Local power outage suspected. Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Thu, 29 Jan 2026 08:56:24 CET – We currently have a network outage. Troubleshooting in progress
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7116971
Location: Falkenberg
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Mon, 02 Feb 2026 08:14:34 CET
Service(s) restored: Mon, 02 Feb 2026 09:03:30 CET

History:
Mon, 02 Feb 2026 09:05:48 CET – Incident resolved. Cause: A brief interruption in the network services. Fix: Network services were restored without action.
Mon, 02 Feb 2026 08:22:08 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.