Företag – Driftinformation

Ticket number: CS6925610
Location: Örebro
Description: Multiple customer affecting fault
Fault type: Faulty network element

Occurred: Mon, 24 Nov 2025 14:38:46 CET
Estimated Time of Repair: To be announced

Status: Troubleshooting in progress
Next update: Mon, 01 Dec 2025 11:00:00 CET

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS6930882
Location: Arboga
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Wed, 26 Nov 2025 05:47:51 CET
Service(s) restored: Wed, 26 Nov 2025 06:55:04 CET

History:
Wed, 26 Nov 2025 06:53:37 CET – Incident resolved. Cause: Local power outage suspected. Fix: The power outage has been resolved, and the services are available again. All systems are working as normal.
Wed, 26 Nov 2025 05:51:05 CET – There is an ongoing power network outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS6935101
Location: Hudiksvall
Description: Multiple customer affecting fault
Fault type: Power work

Occurred: Thu, 27 Nov 2025 09:02:50 CET
Service(s) restored: Thu, 27 Nov 2025 10:56:37 CET

History:
Thu, 27 Nov 2025 10:54:52 CET – Incident resolved. Cause: planned work. Fix: planned work.
Thu, 27 Nov 2025 09:08:02 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS6929346
Location: Idre
Description: Multiple customer affecting fault
Fault type: Fiber work

Occurred: Tue, 25 Nov 2025 12:30:39 CET
Service(s) restored: Tue, 25 Nov 2025 15:10:18 CET

History:
Tue, 25 Nov 2025 15:09:33 CET – Incident resolved. Cause: Break in fibercable. Fix: Fault correction on cable.
Tue, 25 Nov 2025 13:04:39 CET – Technicians are now implementing the permanent fix; yesterday’s repair was temporary.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS6931506
Location: Kungsbacka
Description: Multiple customer affecting fault
Fault type: Power work

Occurred: Wed, 26 Nov 2025 08:48:44 CET
Service(s) restored: Wed, 26 Nov 2025 13:54:30 CET

History:
Wed, 26 Nov 2025 13:53:47 CET – Incident resolved. Cause: Planned power work. Fix: Power restored.
Wed, 26 Nov 2025 08:52:27 CET – There is an ongoing power network outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. ETR is 13.00
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS6930780
Location: Malmö
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Tue, 25 Nov 2025 23:16:54 CET
Service(s) restored: Thu, 27 Nov 2025 14:21:45 CET

History:
Thu, 27 Nov 2025 14:16:20 CET – Incident resolved. Cause: Local power work. Fix: Power work is finished.
Thu, 27 Nov 2025 10:33:13 CET – Technician ordered.
Wed, 26 Nov 2025 17:48:49 CET – The estimated time of repair is pushed back because the fault was more substantial than initial estimates. A hectic fire broke out yesterday night which affected the power in the buidling and in turn our equipment. Our eqipment is fine however the power suppliying it is not and will have to be handled by the property owner.
Wed, 26 Nov 2025 10:28:52 CET – The estimated time of repair is pushed back because the fault was more substantial than initial estimates. A hectic fire broke out yesterday night which affected the power in the buidling and in turn our equipment. Our eqipment is fine however the power suppliying it is not and will have to be handled by the property owner.
Wed, 26 Nov 2025 06:17:24 CET – Technician ordered.
Tue, 25 Nov 2025 23:23:52 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS6938308
Location: Märsta
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Fri, 28 Nov 2025 02:47:45 CET
Service(s) restored: Fri, 28 Nov 2025 08:49:37 CET

History:
Fri, 28 Nov 2025 02:53:15 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS6930552
Location: Norrtälje
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Tue, 25 Nov 2025 17:41:58 CET
Service(s) restored: Tue, 25 Nov 2025 18:05:50 CET

History:
Tue, 25 Nov 2025 18:05:05 CET – Incident resolved. Cause: Local power outage suspected. Fix: The power outage has been resolved, and the services are available again. All systems are working as normal.
Tue, 25 Nov 2025 17:47:23 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS6934412
Location: SUNDSVALL
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Thu, 27 Nov 2025 06:21:54 CET
Service(s) restored: Thu, 27 Nov 2025 07:33:35 CET

History:
Thu, 27 Nov 2025 07:33:07 CET – Incident resolved. Cause: Local power outage Fix: Switch rebooted and services are now restored automatically.
Thu, 27 Nov 2025 06:24:57 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS6932489
Location: Skövde
Description: Multiple customer affecting fault
Fault type: Power work

Occurred: Wed, 26 Nov 2025 12:37:55 CET
Service(s) restored: Thu, 27 Nov 2025 10:39:53 CET

History:
Thu, 27 Nov 2025 10:37:49 CET – Incident resolved. Cause: Local power work. Fix: Power work was completed.
Thu, 27 Nov 2025 10:05:16 CET – There is an ongoing power network outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
Wed, 26 Nov 2025 22:10:31 CET – There is an ongoing power network outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
Wed, 26 Nov 2025 17:46:36 CET – Local power work is underway in the building; power restoration is estimated in the afternoon.
Wed, 26 Nov 2025 12:42:26 CET – Local power work is underway in the building; power restoration is estimated in the afternoon.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS6937719
Location: Stockholm
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Thu, 27 Nov 2025 15:45:45 CET
Service(s) restored: Fri, 28 Nov 2025 15:17:43 CET

History:
Fri, 28 Nov 2025 15:17:20 CET – Incident resolved. Cause: Equipment lost contact with power in the wall socket entierly for unknown reason. Fix: Wall socket was changed and after that services were restored. Everything is up and running without issues.
Fri, 28 Nov 2025 12:09:50 CET – Technician en route.
Fri, 28 Nov 2025 09:31:07 CET – Technician ordered.
Thu, 27 Nov 2025 18:07:12 CET – We currently have a network outage. Troubleshooting in progress.
Thu, 27 Nov 2025 16:13:36 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS6931332
Location: Sweden & Finland
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Wed, 26 Nov 2025 08:38:31 CET
Service(s) restored: Wed, 26 Nov 2025 09:56:31 CET

History:
Wed, 26 Nov 2025 09:39:49 CET – The outage has been resolved and services are restored. Please verify your virtual machines and start or restart any impacted instances as needed.
Wed, 26 Nov 2025 08:56:53 CET – We currently have a disruption on one of our storage arrays which causes storage issues for some but not all VMs. We’re currently troubleshooting the issue with the vendor.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS6932877
Location: Torsåker
Description: Multiple customer affecting fault
Fault type: Fiber break

Occurred: Wed, 26 Nov 2025 13:31:53 CET
Service(s) restored: Thu, 27 Nov 2025 12:05:37 CET

History:
Thu, 27 Nov 2025 12:01:36 CET – Incident resolved. Cause: damaged fiber that had been pinched/cut in the cassette. Fix: Technician performed a fiber splice and restored service.
Thu, 27 Nov 2025 11:35:39 CET – Technician on site . ETR for this fault is around four hours from now acording to subcontractor so give or take around 16.00
Thu, 27 Nov 2025 10:35:51 CET – Technician on site . ETR for this fault is around four hours from now acording to subcontractor so give or take around 16.00
Thu, 27 Nov 2025 08:54:35 CET – Technician en route. ETR for this fault is around two hours from now acording to subcontractor so give or take around 11:00.
Thu, 27 Nov 2025 08:35:35 CET – A disturbance detected in our subprovider’s network. Troubleshooting is ongoing with subprovider.
Wed, 26 Nov 2025 22:09:51 CET – A disturbance detected in our subprovider’s network. Troubleshooting is ongoing with subprovider.
Wed, 26 Nov 2025 18:06:16 CET – The technician has measured the signals and identified a potential cable break.
Wed, 26 Nov 2025 15:08:11 CET – We currently have a network outage. Technician ordered.
Wed, 26 Nov 2025 14:33:44 CET – We currently have a network outage. Technician ordered.
The history log is machine translated.